Medication guidance
Pharmacists are often praised for explaining medication details clearly and checking that customers understand proper use.
Deira
Aster Rashid Pharmacy in Deira is a convenient place to fill prescriptions, ask about supplements, and buy health equipment such as a blood glucose monitoring machine. Reviews point to pharmacists who often explain medication use carefully, although delivery and insurance-related orders can take longer than expected.
Source: Google Maps
Pharmacists are often praised for explaining medication details clearly and checking that customers understand proper use.
One review describes detailed explanations of supplement types, absorption, timing for magnesium and zinc, and possible adverse effects.
A staff member helped a customer contact the insurer and obtain a discount on medication.
A blood glucose monitoring machine was demonstrated in-store, including how to use it.
The small branch has seats for customers waiting during prescription or insurance processing.
Check prescriptions. Before leaving, compare the dispensed medicine with the prescription; one customer received nasal spray instead of prescribed nasal drops.
Confirm delivery. For WhatsApp or app orders, confirm stock, delivery timing, and contact details rather than assuming an approved order is already on its way.
Keep receipts. Check your banking app and retain the receipt or transaction record when paying by card, as a declined payment was still charged.
State your budget. Tell the pharmacist your budget and compare alternatives on the shelves; a customer found a lower-volume magnesium option after being shown a 120 AED product.
Allow waiting time. Build in extra time for insurance approvals and prescription processing, especially when medication is needed urgently.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Several customers reported medicine deliveries arriving late or not arriving after approval, sometimes requiring repeated follow-up.
WhatsApp and app orders have drawn complaints about unanswered messages, slow responses, and waits of several hours.
Reviews describe the wrong nasal product and a different medicine being given against prescriptions, including for a baby.
Customers reported card transactions being charged despite declined payments, with refunds taking time to resolve.
One customer said a magnesium product above budget was repeatedly presented before a cheaper shelf option was found.
The Bottom Line
Aster Rashid Pharmacy in Deira is useful for everyday prescriptions, supplement questions, and health equipment. Reviews specifically mention detailed advice on magnesium and zinc, help with insurance approval and medication discounts, and an in-store demonstration of a blood glucose monitoring machine. The branch is small, but seats are available if you need to wait.
The in-person experience is mixed. Many customers describe staff as warm, patient, professional, and clear when explaining medicines. Others report slow insurance processing, unanswered WhatsApp messages, and delivery delays stretching from several hours to multiple days.
That matters most when a prescription is urgent, so confirm stock and delivery timing rather than relying on a promised update. Double-check every dispensed item against the prescription before leaving. Reviews include reports of nasal spray being supplied instead of nasal drops and a different medicine being given for a six-month-old baby.
Payment records also deserve attention: one customer said a declined card transaction still deducted money. If you are buying supplements, state your budget clearly and compare available sizes or brands yourself, as one reviewer felt steered toward a 120 AED magnesium product despite asking for a cheaper option.