Quick Chat
Online chat is often praised for fast, accurate answers, including help with product enquiries.
Athar Business Machines FZE
Dubai Silicon Oasis
Athar Business Machines FZE is an office equipment supplier in Dubai Silicon Oasis, with enquiries covering products such as printers, counting machines and networking equipment. Reviews show a split experience: online support can be quick and precise, while delivery, installation, refunds and after-sales follow-through need careful checking.
Reputation Score
4.3
★★★★☆
187 ratings
Source: Google Maps
The Good Stuff
Clear Answers
One customer said the team fully understood the requirements before recommending a solution.
Flexible Help
A review describes the team as fast to respond and willing to accommodate specific customer needs.
Equipment Quality
One customer reported good equipment and a good overall service experience.
Tips for a Better Visit
Confirm Delivery. Get the delivery date and fulfilment commitment in writing before paying a deposit or the full amount.
Check Installation. Ask whether installation is included in the quotation; one printer buyer was later told no Canon installer was available.
Verify Model. Before payment, confirm the exact model in writing so the delivered counting machine matches the agreement.
Clarify Service. Spell out who handles after-sales service and how it will be provided, rather than assuming it follows delivery.
Track Refunds. Keep payment and refund correspondence, especially if an order is delayed or cancelled.
Plan the visit
Practical details
IT PLAZA - Experience Center, Showroom G-02
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 8:30 AM – 8:00 PM |
| Tue | 8:30 AM – 8:00 PM |
| Wed | 8:30 AM – 8:00 PM |
| Thu | 8:30 AM – 8:00 PM |
| Fri | 8:30 AM – 8:00 PM |
| Sat | 8:30 AM – 8:00 PM |
| Sun | 10:00 AM – 5:30 PM |
Popular Mentions
counting machine
A customer purchased a counting machine but reported receiving a different model from the agreed product.
projector screen
A projector screen order was linked to a full payment and an agreed delivery day that was missed.
printer
A customer reported that a printer was eventually delivered, but installation was not arranged as expected.
networking equipment
Online customer service was specifically used to help source networking equipment.
Common Concerns
Delivery Risk
Several customers report missed delivery commitments after deposits or full payment, including a projector screen that never arrived on the agreed day.
Refund Problems
Reviews describe difficulty getting refunds after non-delivery or poor service.
After-Sales Gaps
A customer who paid for service with a machine said the business stopped cooperating after delivery.
Changing Details
One review says the quoted details changed and installation was not included as expected.
Model Mismatch
A counting-machine buyer reported receiving a different machine from the one agreed upon.
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The Bottom Line
Athar Business Machines FZE supplies office equipment from Dubai Silicon Oasis, with customer enquiries mentioning counting machines, projector screens, printers and networking equipment. The business is worth considering if you need help identifying or sourcing a specific item: several reviews describe online chat as quick, accurate and useful for understanding requirements. The service record is uneven, however.
Older reviews praise fast responses and helpful online support, while a number of customers report problems after payment. Complaints include a projector screen that was not delivered on the agreed day, a printer delivered without the promised installation, and a machine bought with service included but followed by little cooperation. Delivery and product accuracy deserve particular attention.
One buyer said a different counting machine arrived from the one agreed, while another reported an order still undelivered after 16 months. Refund concerns also appear in recent reviews, including a customer chasing repayment for 10 days after a missed appointment. If you proceed, confirm the exact model, delivery date, installation, warranty and after-sales responsibilities in the quotation before paying.
Treat online responsiveness as a useful starting point, not a substitute for documented fulfilment terms.