Technical work
The technical team completed a full engine rebuild on a 2009 V8 R8 smoothly and on time.
Audi Dubai Service Center - Al Nabooda Automobiles LLC
Al Quoz
Audi dealer and official service centre in Al Quoz, handling routine maintenance, diagnostics and Audi-specific service plans. Reviews highlight both quick oil-change visits and more substantial work such as engine rebuilding, while appointments are available by prior booking only.
Reputation Score
4.3
★★★★☆
1,605 ratings
Source: Google Maps
The Good Stuff
Fast visits
Some customers report same-day or ahead-of-schedule service, including a first service completed from morning to evening.
Parts access
The parts section is reported to arrange requested Audi parts very quickly.
Waiting lounge
One review mentions a lounge with music and coffee for customers waiting for their cars.
Supreme wash
The supreme wash was paired with an R8 first service and included extensive engine cleaning, according to one customer.
Tips for a Better Visit
Book ahead. Arrange an appointment before visiting, then confirm the booking and collection details; one scheduled pickup was missed until the customer called.
Confirm timing. Get the promised completion time in writing and request status updates, especially for basic work that was expected the same day.
Request diagnostics. Before approving a costly part, ask for the diagnostic report and confirmation of the actual root cause.
Take the slip. When driving to the centre, take the slip road before it; otherwise, a large U-turn may be required.
Plan the visit
Practical details
First Al Khail St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 7:30 AM – 6:00 PM |
| Tue | 7:30 AM – 6:00 PM |
| Wed | 7:30 AM – 6:00 PM |
| Thu | 7:30 AM – 6:00 PM |
| Fri | 7:30 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Long delays
Basic maintenance can take a day, while some repairs have kept cars for 10 days, 14 days or longer.
Poor communication
Several customers report unanswered calls, missing callbacks and little or no progress information while their cars are held.
Diagnostic concerns
A customer was asked to approve an expensive airbag control-unit replacement without a clear diagnostic report or confirmed root cause.
Repair disputes
Reviews allege recurring faults, disputed warranty responsibility and repairs that did not last.
Vehicle condition
One recall-service customer received the car back extremely dirty; another reported a flat tyre and empty tank after collection.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1700 AED
break pads
“Also 3 weeks back I gave my car to the regular maintenance service and they said that your break pads need to be changed and I accepted it and paid 1700 AED”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
Audi Dubai Service Center in Al Quoz is an official Audi workshop for routine maintenance, oil changes, diagnostics and larger repairs. Customers have also mentioned the supreme wash, including extensive engine cleaning alongside an R8’s first service. For specialist work, one long-term customer described a full engine rebuild on a 2009 V8 R8 as smooth and timely.
The experience depends heavily on the visit. Positive reviews describe efficient booking, clear explanations and updates, with some first services completed from morning to evening or delivered ahead of schedule. The lounge, mentioned in one review, has music and coffee for people waiting on site, and the parts section has reportedly arranged requested items quickly.
The main risk is inconsistent follow-up. Other customers describe unanswered calls, missed callbacks, cars held for more than a week, and even a basic oil change running beyond the promised timeframe. There are also complaints about unclear diagnostics, disputed warranty coverage, repair quality and vehicles returned dirty or with issues such as a flat tyre.
Book in advance, confirm the handover time, and ask for written diagnostic evidence before approving expensive work. If driving there, take the slip road before the centre to avoid a large U-turn.