Grilled meats
Grilled meat, kebabs and mixed grill are repeatedly praised, including a meat kebab described as delicious and cooked to perfection.
Bur Dubai
Automatic Lebanese Restaurant & Grill in Bur Dubai is a casual spot for Lebanese favourites, with reviews most often pointing to the grilled meats and shawarma. It also handles delivery orders, though service, packing and dish consistency vary enough to check your order carefully.
Source: Google Maps
Grilled meat, kebabs and mixed grill are repeatedly praised, including a meat kebab described as delicious and cooked to perfection.
Meat and chicken shawarma are popular choices, with several customers calling the meat shawarma especially tasty.
One recent diner specifically noted a clean kitchen, staff wearing hats and gloves, and smiling service.
A customer who returned at 01:00am reported consistent quality and service, suggesting late-night visits can work well.
One review describes generous portions suited to sharing, with mixed grill and smaller dishes among the choices mentioned.
Foods and drinks mentioned in reviews of Automatic Lebanese Restaurant & Grill, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
“Delicious food the shawarma meat and sausage very good the service excellent”
Positive 2Negative 0
Review excerpts
“Delicious food the shawarma meat and sausage very good the service excellent”December 2025
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”November 2024
“The food is absolutely delicious, and the chicken liver in pomegranate is out of this world. We ordered a few appetizers and smaller dishes to share, and it was a caledoscope of all the tastes, we loved it!!”
Positive 1Negative 0
Review excerpts
“The food is absolutely delicious, and the chicken liver in pomegranate is out of this world. We ordered a few appetizers and smaller dishes to share, and it was a caledoscope of all the tastes, we loved it!!”December 2024
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”
Positive 1Negative 0
Review excerpts
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”November 2024
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”
Positive 1Negative 0
Review excerpts
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”November 2024
“I ordered in noon. And I was so surprised it’s was so delicious especially the meat kebab I ordered.”
Positive 1Negative 0
Review excerpts
“I ordered in noon. And I was so surprised it’s was so delicious especially the meat kebab I ordered.”April 2025
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”
Positive 1Negative 0
Review excerpts
“You have to come and try it to know…the meat shawarmas are delicious! The halloumi is the best I’ve ever had, chicken wings…amazing!! The pickled vegetables are very very good! Best I’ve had in Middle East!!”November 2024
“Delicious food the shawarma meat and sausage very good the service excellent”
Positive 1Negative 0
Review excerpts
“Delicious food the shawarma meat and sausage very good the service excellent”December 2025
“Excellent restaurant and the food very nice special grill”
Positive 1Negative 0
Review excerpts
“Excellent restaurant and the food very nice special grill”June 2026
Mixed feedback
“I recommend this restaurant it's very good In terms of food and service the food is delicious especially the broasted chicken”
Positive 2Negative 2
Review excerpts
“I recommend this restaurant it's very good In terms of food and service the food is delicious especially the broasted chicken”November 2025
“There no need to rate this restaurant its exceptionally in its food and excellent services i recommend the grilled meat and broasted chicken”November 2025
Only neutral feedback
“Cocktail Juiice was just ok.”
Positive 0Negative 0Neutral 1
“Bad quality of food, meat tikka is chewy like car tires 🛞, baba ganouj they send plain eggplant!!, kebbeh without any pine inside!! And they don’t answer the phone to contact them , bad service”
Positive 0Negative 1
Critical review excerpts
“Bad quality of food, meat tikka is chewy like car tires 🛞, baba ganouj they send plain eggplant!!, kebbeh without any pine inside!! And they don’t answer the phone to contact them , bad service”February 2026
“Never ever did i drink such a corn soup... only taste of cream!”
Positive 0Negative 1
Critical review excerpts
“Never ever did i drink such a corn soup... only taste of cream!”February 2025
“Bad quality of food, meat tikka is chewy like car tires 🛞, baba ganouj they send plain eggplant!!, kebbeh without any pine inside!! And they don’t answer the phone to contact them , bad service”
Positive 0Negative 1
Critical review excerpts
“Bad quality of food, meat tikka is chewy like car tires 🛞, baba ganouj they send plain eggplant!!, kebbeh without any pine inside!! And they don’t answer the phone to contact them , bad service”February 2026
“Heated Makanek by Microwave that burned my lips 😏…. Very bad experience in food and service.”
Positive 0Negative 1
Critical review excerpts
“Heated Makanek by Microwave that burned my lips 😏…. Very bad experience in food and service.”December 2025
“Bad quality of food, meat tikka is chewy like car tires 🛞, baba ganouj they send plain eggplant!!, kebbeh without any pine inside!! And they don’t answer the phone to contact them , bad service”
Positive 0Negative 1
Critical review excerpts
“Bad quality of food, meat tikka is chewy like car tires 🛞, baba ganouj they send plain eggplant!!, kebbeh without any pine inside!! And they don’t answer the phone to contact them , bad service”February 2026
“Shawarma chicken was not so good.”
Positive 0Negative 1
Critical review excerpts
“Shawarma chicken was not so good.”February 2025
Check order. Confirm the dish before accepting delivery: one customer ordered chicken crispy but received chicken broasted instead.
Request dips. If ordering fried kababs, ask whether dips and salad leaves are included; one delivery arrived without either.
Allow time. For dine-in with children, allow extra time: chicken wings arrived after the adults had finished, despite repeated checks.
Check charges. Review the bill and soft-drink prices before paying, as customers have reported being charged extra or paying too much.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Reviews range from smiling, helpful service to rude behaviour, long waits and staff refusing to respond to riders.
Delivery and dine-in errors appear in reviews, including an incorrect order and extra charges disputed at the Hudaiba branch.
Food quality is not consistently reliable: one customer found the meat tikka extremely chewy and the kebbeh missing pine nuts.
The broasted chicken has sharply divided feedback; one customer said an overly thick coating made the bucket inedible.
A delivery arrived without sealed packaging, salad leaves or dips for the fried kababs.
The Bottom Line
Automatic Lebanese Restaurant & Grill in Bur Dubai is mainly a grill-and-shawarma stop. Customers mention grilled meat, meat kebab, mixed grill and shawarma most often, while broasted chicken is another recurring order. One diner particularly enjoyed chicken liver in pomegranate, and another praised the halloumi and pickled vegetables.
The strongest theme is flavour when the kitchen gets it right. Reviews describe kebabs as well-seasoned and perfectly cooked, and one customer found the portions generous enough to share. Cleanliness also gets specific praise: a diner saw a clean kitchen and staff wearing hats and gloves.
The layout is described as humble but clean, with food served hot and fresh. Service is much less predictable. Some guests report smiling staff and excellent service, but others describe rude behaviour, long waits and poor communication.
A child’s chicken wings were not even started until the adults had finished eating. Delivery deserves extra care: orders have arrived unsealed, without dips or salad leaves, and one customer received broasted chicken instead of crispy chicken. Check the order and bill before leaving.
Broasted chicken itself is inconsistent, with one review praising it and another rejecting a bucket because the coating was too thick. There are no clear customer-reported prices in the supplied reviews.