Insurance repairs
Customers mention smooth insurance claims, documentation and accident repairs, including one report of quick processing.
Autozone Motors Workshop
Al Garhoud
Autozone Motors Workshop in Al Garhoud handles insurance-related accident repairs, routine servicing and paintwork, including a Tesla paint job praised by one customer. Reviews suggest the main reason to consider it is its experience with insurance repairs, though turnaround and communication can vary sharply.
Reputation Score
3.5
★★★★☆
219 ratings
Source: Google Maps
The Good Stuff
Tesla paintwork
A customer was highly satisfied with the professional and courteous paintwork completed on a Tesla.
Audi servicing
One Audi Q7 owner describes repeated servicing and repair visits as smooth, with no unnecessary work or hidden charges.
Quick service
One customer specifically praised the speed of the service and the guidance received during the visit.
Tips for a Better Visit
Confirm timing. Get the completion date clearly confirmed before handing over an accident-damaged car; one promised date moved from 23 July to 26 July and then later.
Verify approval. Confirm that the insurance application was actually submitted and approved rather than relying on verbal updates.
Inspect delivery. Check paint colour, lights, bumper fittings and replacement parts carefully before accepting an accident repair.
Request breakdown. Ask for a detailed written breakdown before approving a basic service or extra work.
Plan the visit
Practical details
21 28C Street
Umm Ramool, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Fri | 8:00 AM – 12:30 PM, 2:30 PM – 6:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Sun | Closed |
Common Concerns
Long delays
Accident repairs are repeatedly described as taking weeks or months; one review reports an 85-day repair.
Poor updates
Customers report unanswered calls, missing progress updates and weak coordination with insurers.
Repair quality
One detailed complaint reported mismatched paint, loose lights, paint stains and non-original parts after accident repairs.
Rude service
Several customers describe dismissive or rude behaviour when asking about delays, parking or repair progress.
Charge concerns
A customer said a basic service was significantly overcharged and that no detailed charge breakdown was provided.
DXB
LOCAL
LOCAL
The Bottom Line
Autozone Motors Workshop in Al Garhoud is a car repair and maintenance garage with review-backed experience in insurance claims, accident repairs, routine servicing and paintwork. Customers have mentioned insurance documentation, a Tesla paint job and servicing for an Audi Q7. Some positive accounts describe professional technicians, quick service and repairs completed well under insurance.
The experience is not consistent, especially for accident work. Multiple customers reported waits of three weeks to 85 days, including one repair that stretched beyond an eight-week estimate. Several said they received few updates, had trouble reaching staff or had to chase insurance approval themselves.
That matters if you depend on your car for daily travel or need to arrange a rental vehicle. Quality concerns also appear in the reviews: complaints include mismatched paint, loose lights, paint stains, non-original parts and a car returned with wet carpets after rain. Separate feedback mentions rude responses and an undisclosed-feeling basic-service bill.
Before leaving your car, confirm the insurance submission, completion date and parts plan in writing. At collection, inspect the paint, fittings and interior carefully, and request a detailed breakdown for any extra charges.