Helpful staff
Several reviewers describe staff as cooperative and professional, with customer problems and fixed-deposit issues handled smoothly.
Bank of Baroda, Bur Dubai
Bur Dubai
Bank of Baroda in Bur Dubai handles everyday banking, including cash deposits, remittances and NRE account applications. Reviews suggest the experience can vary sharply: some customers describe quick, professional help, while others report slow responses, limited digital access and difficulty with parking.
Reputation Score
3.5
★★★★☆
214 ratings
Source: Google Maps
The Good Stuff
NRE support
An NRE account application was described as quick and efficient at a branch that was not very crowded.
Remittances
The remittance department received a specific review praising its professional service.
Cash deposits
One customer specifically reported good service from the cash-deposit team.
Creek views
The building and its setting near the creek are repeatedly described as attractive, with views from the river and nearby marine station.
Tips for a Better Visit
Plan parking. Allow extra time for parking or consider another way to arrive; reviewers repeatedly say parking is difficult or unavailable.
Visit off-peak. If possible, choose a quieter period: one NRE applicant found the branch not very crowded and the process smooth and efficient.
Confirm access. Before leaving, confirm that internet banking and mobile-app access are active, rather than assuming a debit card includes them.
Allow time. Do not rely on a quick phone resolution for urgent issues; one caller reported waiting more than 30 minutes for a representative.
Clarify loans. For a home loan, ask detailed questions about support, rates and penalties before proceeding; one applicant reported poor follow-up.
Plan the visit
Practical details
777V+Q8G - 34th St
Al Souq Al Kabeer - Al Fahidi, Dubai
| Mon | 9:00 AM – 4:00 PM |
| Tue | 9:00 AM – 4:00 PM |
| Wed | 9:00 AM – 4:00 PM |
| Thu | 9:00 AM – 4:00 PM |
| Fri | 7:30 AM – 12:00 PM |
| Sat | 9:00 AM – 4:00 PM |
| Sun | Closed |
Popular Mentions
NRO account
An NRO account was suggested during an NRE application as something that could be useful in the future.
Home loan
Home-loan support appears in reviews, but the feedback is sharply negative, including complaints about unanswered follow-up.
Common Concerns
Slow support
Several reviews report unanswered calls, delayed replies and long waits, including one call held for more than 30 minutes.
Digital access
A customer who moved their account between emirates received a debit card but no internet banking, then had to complete forms at the original branch.
Parking
Parking is a recurring practical complaint, with reviewers saying there is no parking facility or that parking is difficult to find.
Service waits
One review describes too much waiting even when staff appeared free, while another says tasks can be handled quickly, suggesting inconsistent service speed.
Loan support
A home-loan applicant said repeated calls were not returned and eventually lost interest in applying.
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The Bottom Line
Bank of Baroda in Bur Dubai is used for practical banking needs such as cash deposits, remittances and NRE account applications. The clearest positive pattern is staff support at the branch: reviewers describe cooperative, polite and professional employees, and one NRE applicant said the process was quick because the branch was not very crowded. A separate review specifically praises the remittance department.
The experience is not consistent. Some customers say their tasks are completed quickly, but others describe long waits, unanswered calls and poor follow-up. One caller waited more than 30 minutes, while another said repeated calls about a home-loan application were never properly returned.
That makes a straightforward counter visit look less risky than relying on phone support for a complicated issue. Digital banking is another point to check carefully. A customer who moved an account from Abu Dhabi to Dubai received a debit card without internet banking and was later told to complete forms at the original branch.
Confirm mobile-app and internet-banking access before leaving. Parking is also awkward, with reviewers reporting no parking facility or difficulty finding a space, so allow extra time for arrival.