Flavour range
The selection includes seasonal specials, pralines, pistachio, dark chocolate and Jamaica Almond Fudge.
Baskin Robbins
Al Karama
Baskin Robbins is an ice cream parlour in Al Karama with a broad flavour selection, sundaes, shakes and ice cream cakes. Reviews particularly point to seasonal flavours, Jamaica Almond Fudge and cakes that can be prepared for birthdays or other occasions.
Reputation Score
4.3
★★★★☆
428 ratings
Source: Google Maps
The Good Stuff
Cake orders
Ice cream cakes are praised for their taste, secure packaging and on-the-spot message writing.
Family friendly
A child-friendly stop with flavours families enjoy and an ice cream biscuit that one parent recommended.
Quiet seating
Reviews describe a peaceful, cosy setting with a few tables for enjoying ice cream or a shake.
Helpful staff
Several visits received courteous service, including praise for staff being patient, polite and smiling.
Tips for a Better Visit
Confirm extras. For a large thick shake, confirm whether whipped cream is included before paying; one customer was charged differently.
Allow time. Avoid rushing your visit if the counter is busy: one customer reported waiting 20 minutes to be served.
Check tasting. Ask before sampling flavours, as one review says tasting was allowed and later refused at the same branch.
Use nearby parking. If arriving by car, look for the large public parking area close to the shop and Karama Center.
Plan access. Wheelchair users should note the step above pavement level; the shop also has no washroom.
Plan the visit
Practical details
28 20A St
Al Karama, Dubai
| Mon | 9:00 AM – 11:30 PM |
| Tue | 9:00 AM – 11:30 PM |
| Wed | 9:00 AM – 11:30 PM |
| Thu | 9:00 AM – 11:30 PM |
| Fri | 2:30 PM – 12:00 AM |
| Sat | 9:00 AM – 11:30 PM |
| Sun | 9:00 AM – 11:30 PM |
Popular Mentions
Waffle brownies
Waffle brownies were praised as a delicious option, with the ambience also described as peaceful.
Strawberry milk shake
A reviewer specifically returns to the strawberry milk shake, while noting its taste differed from another branch.
Common Concerns
Uneven service
Multiple reviews report rude, dismissive or poorly trained staff, despite some positive service experiences.
Long waits
One visitor waited 20 minutes while staff appeared to ignore customers, so service can be slow.
Order dispute
A milkshake customer had to call customer service over whipped cream being treated as an extra charge.
Limited access
The shop is one step above pavement level and was described as not wheelchair friendly.
No washroom
There is no washroom inside; one reviewer said the nearest facility is across the street at Karama Center.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
25 AED
two scoops
“then She forced us to take two scoops of 25 AED while we could have taken any of the Burj Al emlaq or velvet sundae of better option with two scoops but she didnt offer it saying no we dont have”Google review · June 2021
DXB
LOCAL
LOCAL
The Bottom Line
Baskin Robbins in Al Karama is a familiar stop for scoops, shakes and ice cream cakes. The strongest reason to visit is the flavour choice: reviewers mention seasonal specials, Jamaica Almond Fudge, pralines, pistachio and dark chocolate. Families also have a reason to browse, with one parent recommending the ice cream biscuit and another describing the cakes as a birthday success.
The branch has a few tables and is described as peaceful, cosy and clean, making it workable for a short sit-down treat rather than a long meal. Reviews also mention secure cake packaging and small occasion messages written on cakes on the spot. Nearby public parking is a practical bonus, especially around Karama Center.
Service is the less predictable part of the experience. Some customers found staff patient and courteous, but others reported dismissive behaviour, inconsistent tasting policies and a 20-minute wait when the shop was not serving promptly. A milkshake order also led to a dispute over whether whipped cream was included in the AED 30 price.
Confirm extras and current options at the counter before paying. The shop is not wheelchair friendly because it sits above pavement level, and there is no washroom inside; the nearest one mentioned is across the street at Karama Center.