Flavour range
Reviews describe an unusually broad selection of ice cream flavours.
Baskin Robbins
Hor Al Anz
Baskin Robbins is an ice cream parlor in Hor Al Anz, serving familiar scoops alongside treats such as brownie alamode and chocolate milkshakes. Reviews point to a broad flavour selection, though the branch experience can vary noticeably by visit and staff on duty.
Reputation Score
4.0
★★★★☆
246 ratings
Source: Google Maps
The Good Stuff
Milkshakes
The chocolate milkshake is a specifically praised choice, alongside the ice cream.
Brownie alamode
One customer singled out brownie alamode as a standout dessert.
Small seating
The branch has a small seating area for customers who want to eat in.
Good flavours
Several reviews remain positive about the taste, including one simply praising the flavours.
Tips for a Better Visit
Avoid rushes. Visit outside busy periods if possible: one customer waited nearly 20 minutes when staffing was limited.
Check delivery. If ordering home delivery, check the items promptly because a reviewer received the completely wrong order.
Check handling. Before accepting a cone or topped ice cream, check how it is handled and raise any hygiene concern immediately.
Confirm extras. If you want a particular topping or sauce, confirm it before paying; one customer specifically asked for cone and hot fudge.
Night caution. Several reviews warn about poor service at night, so an earlier visit may be the safer choice for a smoother interaction.
Plan the visit
Practical details
Al Doha street, Behind mamzar center, Hor Al Anz
Hor Al Anz East - Deira, Dubai
| Mon | 10:00 AM – 5:00 AM |
| Tue | 10:00 AM – 5:00 AM |
| Wed | 10:00 AM – 5:00 AM |
| Thu | 10:00 AM – 5:00 AM |
| Fri | 10:00 AM – 5:00 AM |
| Sat | 10:00 AM – 5:00 AM |
| Sun | 10:00 AM – 5:00 AM |
Popular Mentions
Chocolate muse
Chocolate muse is named as one customer’s favourite flavour.
Cute little cake
One customer bought a small birthday cake and described it as yummy and cute.
Common Concerns
Staff conduct
Multiple reviews describe rude, unfriendly or dismissive interactions with staff.
Hygiene concerns
Customers reported cone and topping handling without gloves, including direct hand contact.
Long waits
A review describes nearly 20 minutes just to place an order when only one employee was working.
Delivery errors
One customer said the branch sent a completely wrong home-delivery order and offered no direct resolution.
Small portions
One review says a scoop served by a staff member was noticeably small.
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The Bottom Line
Baskin Robbins in Hor Al Anz is a straightforward stop for scoops, milkshakes and dessert treats. The reviews most clearly point to a wide choice of ice cream flavours, with chocolate milkshake and brownie alamode standing out as named favourites. There is also a small seating area if you want to eat in rather than take your order away.
The product itself receives plenty of positive comments: customers describe the ice cream as amazing, praise the flavours and mention Chocolate muse as a preferred choice. Brownie alamode was described as “heavenly” in one review, with a customer reporting a price of 30ae at the time. That is a customer-reported price, not a current menu guarantee.
Service is the main reason to temper expectations. Reviews repeatedly mention rude or unfriendly interactions, slow ordering and inconsistent product knowledge. One customer waited nearly 20 minutes when a single employee was serving, while another reported receiving the wrong home-delivery order.
Night-time service is called out particularly often. There are also hygiene complaints about staff touching cones or toppings without gloves. If that matters to you, check the handling before accepting the order.
For delivery, verify the contents as soon as they arrive; for an in-store visit, going outside the busiest or late-night periods may reduce the chance of a frustrating wait.