Waffle bowl
A long-time customer specifically calls the waffle bowl their favourite choice.
Baskin Robbins
Italy
Baskin Robbins is an ice cream shop in Italy serving its familiar range of scoops and treats. Reviews make the waffle bowl, the chocolate molten cake ice cream, and custom milkshakes with chosen flavours especially useful things to try.
Reputation Score
4.2
★★★★☆
316 ratings
Source: Google Maps
The Good Stuff
Custom shakes
You can customise a milkshake with your chosen scoops; one combination used Rainbow Sherbet and lemon citrus.
Warm topping
The chocolate molten cake ice cream came with a crispy, hot brownie alongside two scoops.
Sugar-free
One review notes that the shop has sugar-free ice cream in two flavours.
Friendly service
Several reviews praise the staff, including one describing the server as polite and friendly.
Tips for a Better Visit
Go earlier. If you are driving, avoid after 6pm: one review describes parking as a major headache after office hours.
Check delivery. For delivery, check the order and condition on arrival; one order arrived melted, late, and incorrect.
Try waffle. Choose the waffle bowl if you want the format one long-time customer has kept as a favourite.
Ask options. Ask about sugar-free choices if needed; a review reports two sugar-free flavours were available.
Plan the visit
Practical details
5C82+W48 - Italy Cluster, Building U-4
Warsan First - Italy, Dubai
| Mon | 12:00 PM – 1:00 AM |
| Tue | 12:00 PM – 1:00 AM |
| Wed | 12:00 PM – 1:00 AM |
| Thu | 12:00 PM – 1:00 AM |
| Fri | 12:00 PM – 1:00 AM |
| Sat | 12:00 PM – 1:00 AM |
| Sun | 12:00 PM – 1:00 AM |
Popular Mentions
World class chocolate
A reviewer specifically recommends this flavour in a fresh cone.
Pistachio and Carmel Ice Cream
One review singles out these two flavours as the strongest options at the branch.
Sundae Royal
A reviewer enjoyed the new Sundae Royal and also rated the service well.
Common Concerns
Service varies
Customer service reviews are inconsistent, with complaints about rude and disrespectful counter service.
Texture issues
Some scoops were reported to contain ice molecules, while another visit described the ice cream as over-frozen.
Delivery problems
A delivery arrived 30 minutes late, melted, and with the wrong order; the customer also could not get through by phone.
Parking difficulty
Parking can be a major problem after 6pm, especially after office hours.
Branch variation
Reviews mention different portion sizes between branches and occasional quality differences from other locations.
DXB
LOCAL
LOCAL
The Bottom Line
Baskin Robbins in Italy is a straightforward stop for scoops, sundaes and other ice-cream treats, with indoor seating for a quick break. The reviews point to the waffle bowl as a long-standing favourite, while the chocolate molten cake ice cream is a more substantial choice: it was served with a crispy, hot brownie and vanilla and cookies-and-cream scoops. There is room to customise beyond standard cups and cones.
One customer built a refreshing milkshake with Rainbow Sherbet and lemon citrus, with mashed strawberries at the bottom. Sugar-free ice cream is also mentioned in two flavours, and World Class Chocolate in a fresh cone has its own fan. The experience is not completely consistent.
Some visits received friendly, helpful service, but other customers described rude counter interactions. Texture has also varied: one review found ice molecules in the scoops, and another thought the ice cream was over-frozen. Delivery carries extra risk, with a reported order arriving late, melted and incorrect.
If you are driving, parking becomes difficult after 6pm; indoor seating is available if you do find a spot. For a simpler visit, ordering in person and checking the scoop condition before leaving may be wiser than relying on delivery.