Gift presentation
Gift boxes are carefully presented, with one customer reporting 23 boxes beautifully wrapped for souvenirs.
Bateel Boutique | Dubai Mall l
Downtown Dubai
Bateel Boutique is a Dubai Mall gifting shop in Downtown Dubai, centred on premium dates and chocolate treats. You can sample different date varieties, choose filled or chocolate-dipped options, and have gift boxes or hampers customised for personal or corporate presents.
Reputation Score
4.3
★★★★☆
254 ratings
Source: Google Maps
The Good Stuff
Tastings
Sampling is available for many products, helping you choose flavours before committing to a box.
Custom hampers
The shop can tailor hampers and mixed boxes, including unusual combinations selected for the recipient.
Date variety
The range includes plain, stuffed and chocolate-dipped dates, with fillings such as pistachio, orange peel and macadamia.
Travel packing
Some orders are packed by hand and sealed, a useful detail when taking dates home in luggage.
Freshness
Several reviews describe the dates as fresh, while one reports a two-week room-temperature shelf life.
Tips for a Better Visit
Sample first. Ask to taste the date varieties before buying; several reviews say samples are available and useful for choosing.
Check packing. Before leaving, open the box and confirm the fillings and arrangement match your order, especially for gifts.
Verify price. Confirm the box design, name, weight and final price at checkout; one Ramadan box was reportedly quoted inconsistently.
Allow time. Leave extra time for large gift orders or busy periods, since one customer described the service as taking a long time.
Choose fillings. For a less ordinary souvenir, look at the pistachio-filled, orange-peel or macadamia-stuffed dates mentioned by customers.
Plan the visit
Practical details
Fashion Parking - Dubai Mall - Sheikh Mohammed bin Rashid Blvd
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Dubai pistachio-filled dates coated with chocolate
This newer pistachio-filled chocolate date was singled out as especially delicious and bought as a gift.
Date filled with kunafa
A kunafa-filled date was described as better than the Dubai kunafa chocolate.
Ajwa dates
Ajwa dates are mentioned as a favourite among the shop's selection.
Wanan dates
Plain Wanan dates and macadamia-filled Wanan dates both appear in customer recommendations.
Mejdool dates
Fresh Mejdool dates were highlighted as a favourite alongside mixed stuffed-date packs.
Common Concerns
High prices
One customer felt the dates were priced far beyond their value, while another described the products as pricey.
Service inconsistency
Reviews range from patient, helpful service to complaints about rudeness, long waits and dismissive treatment.
Order errors
A customer received plain dates instead of a 750g pecan-and-pistachio order, so packed contents need checking.
Cafe letdown
One visit to the Dubai Mall cafe was marked by slow service, disappointing coffee and an unsatisfying sweet treat.
Chocolate mix-up
A customer reported receiving all eight chocolate flavours incorrectly and found them tasteless.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 80
small box
“💜 I got these dates in the picture in a small box which cost AED 80 and got 2 smalll gift boxes which cost AED 280”Google review · January 2022
AED 280
2 small gift boxes
“💜 I got these dates in the picture in a small box which cost AED 80 and got 2 smalll gift boxes which cost AED 280”Google review · January 2022
335 AED
different box design
“We had originally asked about a different box design, which was for 335 AED”Google review · February 2025
DXB
LOCAL
LOCAL
The Bottom Line
Bateel Boutique in Dubai Mall, Downtown Dubai, is geared towards date shopping and polished gifting. You can taste different varieties, select plain, stuffed or chocolate-dipped dates, and build a box or hamper around the recipient. Reviews specifically mention pistachio, orange-peel and macadamia fillings, along with a Dubai pistachio-filled date coated in chocolate and a date filled with kunafa.
The presentation is a strong part of the experience. Customers describe gift boxes as beautifully wrapped, dates packed by hand and sealed for travel, and customised orders prepared for families, overseas souvenirs and corporate gifting. The selection is also broad enough for first-time buyers, with samples often available before purchase.
Budget carefully: one customer called the pricing exorbitant, while another reported paying AED 345 for a large Ramadan gift box after receiving conflicting information about its design and weight. Check the contents, box name, weight and final total before paying; a separate review describes receiving plain dates instead of a pecan-and-pistachio order. Service is not uniform either, with multiple warm reviews alongside complaints about rudeness and slow assistance.
The cafe seating has a pleasant waterfall-side setting, but one visit found the coffee and service disappointing.