Water views
The location faces Festival City's water show, giving the restaurant a view-led setting.
Beit El Kell - Dubai festival city mall
Dubai Festival City
Beit El Kell is a Lebanese/Syrian restaurant in Dubai Festival City, with indoor and outdoor seating, a dedicated shisha atmosphere and views towards the Festival City water show. Reviews highlight breakfast, hummus, grilled dishes and coffee, though food and service can be inconsistent.
Reputation Score
3.7
★★★★☆
207 ratings
Source: Google Maps
The Good Stuff
Atmosphere
Colourful paintings, modern Arabic decor and oud music create a distinctive setting.
Shisha option
Reviews describe shisha seating and indoor smoking areas that operate during the day.
Breakfast
Some diners find the breakfast comforting and home-style, with falafel and fatta specifically praised.
Good hummus
Hummus is one of the more consistently praised dishes, alongside pita bread in several reviews.
Mall parking
Being inside the mall means visitors have access to ample parking.
Good coffee
One Iftar diner was pleasantly surprised by the coffee, which they found better than at many restaurants.
What to Eat at Beit El Kell - Dubai festival city mall How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Beit El Kell - Dubai festival city mall, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Beit El Kell - Dubai festival city mall, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 5
-
Hummus Net +4
“Delicious food ( especially the grape leaves and Humos)”
Positive 5Negative 1
Review excerpts
“Delicious food ( especially the grape leaves and Humos)”March 2023
“We ordered a chicken shish tawook, kafta, tabbouleh and hummus. Everything was really good but both the chicken and kafta were a bit spicey (we don't eat spice at all but many people won't feel it).”December 2023
-
Chicken liver Net +1
“The Chicken Liver tasted excellent. Would love for the portion maybe to be slightly larger.”
Positive 1Negative 0
Review excerpts
“The Chicken Liver tasted excellent. Would love for the portion maybe to be slightly larger.”July 2022
-
Fatttta Net +1
“The place and the food is very tasty however I tried different locations but the improvement in festival city mall is high. Loved the food and the atmosphere. Falafel and fatttta are amazing in the breakfast, loved shisha as well. Thanks and keep it up going. 👌👌”
Positive 1Negative 0
Review excerpts
“The place and the food is very tasty however I tried different locations but the improvement in festival city mall is high. Loved the food and the atmosphere. Falafel and fatttta are amazing in the breakfast, loved shisha as well. Thanks and keep it up going. 👌👌”September 2022
-
Kafta Net +1
“We ordered a chicken shish tawook, kafta, tabbouleh and hummus. Everything was really good but both the chicken and kafta were a bit spicey (we don't eat spice at all but many people won't feel it). And my mom and I both thought that the meat wasn't too oily/greasy.”
Positive 1Negative 0
Review excerpts
“We ordered a chicken shish tawook, kafta, tabbouleh and hummus. Everything was really good but both the chicken and kafta were a bit spicey (we don't eat spice at all but many people won't feel it). And my mom and I both thought that the meat wasn't too oily/greasy.”December 2023
-
Lamb tikka and kabab plate Net +1
“Hummos was tasty, Lamb Tikka and Kabab plate was tasty too, chicken kebab very average. Fatouch was a bit lemony and vine leavs over lemony they have to work on their recipe. Habra Nayi wasn't good (مزنخة)”
Positive 1Negative 0
Review excerpts
“Hummos was tasty, Lamb Tikka and Kabab plate was tasty too, chicken kebab very average. Fatouch was a bit lemony and vine leavs over lemony they have to work on their recipe. Habra Nayi wasn't good (مزنخة)”August 2023
Honorable mentions (7)
-
Falafel Net 0
Mixed feedback
“The place and the food is very tasty however I tried different locations but the improvement in festival city mall is high. Loved the food and the atmosphere. Falafel and fatttta are amazing in the breakfast, loved shisha as well. Thanks and keep it up going. 👌👌”
Positive 1Negative 1
Review excerpts
“The place and the food is very tasty however I tried different locations but the improvement in festival city mall is high. Loved the food and the atmosphere. Falafel and fatttta are amazing in the breakfast, loved shisha as well. Thanks and keep it up going. 👌👌”September 2022
-
Fries Net 0
Mixed feedback
“Very yummy lebanese tasty chicken tawouk, mixed grill, french fries so so good grilling and of course sweet kunafa just right sweetness with lots of fresh pistachios bits. All food i ordered is 10/10.”
Positive 1Negative 1
Review excerpts
“Very yummy lebanese tasty chicken tawouk, mixed grill, french fries so so good grilling and of course sweet kunafa just right sweetness with lots of fresh pistachios bits. All food i ordered is 10/10.”August 2022
-
Mixed grill Net 0
Mixed feedback
“Very yummy lebanese tasty chicken tawouk, mixed grill, french fries so so good grilling and of course sweet kunafa just right sweetness with lots of fresh pistachios bits. All food i ordered is 10/10.”
Positive 1Negative 1
Review excerpts
“Very yummy lebanese tasty chicken tawouk, mixed grill, french fries so so good grilling and of course sweet kunafa just right sweetness with lots of fresh pistachios bits. All food i ordered is 10/10.”August 2022
-
Tabbouleh Net 0
Mixed feedback
“Also, the tabbouleh was so so good. It was so moist and juicy and it didn't have that rough parsley texture. We loved it.”
Positive 1Negative 1
Review excerpts
“Also, the tabbouleh was so so good. It was so moist and juicy and it didn't have that rough parsley texture. We loved it.”December 2023
-
Arayes Net 0
Only neutral feedback
“Okay restaurant and medicore grills... the half chicken was overly dry , hummos and bread are the best , arayes was okay”
Positive 0Negative 0Neutral 1
-
Chicken kebab Net 0
Only neutral feedback
“Hummos was tasty, Lamb Tikka and Kabab plate was tasty too, chicken kebab very average. Fatouch was a bit lemony and vine leavs over lemony they have to work on their recipe. Habra Nayi wasn't good (مزنخة)”
Positive 0Negative 0Neutral 1
-
Manaeesh Net 0
Only neutral feedback
“Food is average, Manaeesh came first cold, sent it back and then it was hot from the oven.”
Positive 0Negative 0Neutral 1
Drinks 2
-
Coffee Net +2
“Food is good and coffee is nice”
Positive 2Negative 0
Review excerpts
“Food is good and coffee is nice”February 2023
“We’re very good surprised about their caffe, not in many restaurants can find good caffe but they have it !”March 2024
-
Moroccan mint tea Net 0
Mixed feedback
“Best Shisha and marrocan tea in the city, the manager Samir is very pleasant and welcoming. I liked the hunafa. The view and ambiance is wonderful on top of that the prices are very reasonable, i defenitly recomand this place.”
Positive 1Negative 1
Review excerpts
“Best Shisha and marrocan tea in the city, the manager Samir is very pleasant and welcoming. I liked the hunafa. The view and ambiance is wonderful on top of that the prices are very reasonable, i defenitly recomand this place.”January 2023
What to Avoid (12)
Food 12
-
Baba garnush Net −1
“Overpriced and poor quality food . We had ordered hummus, baba garnush, Fattuosh, mix grilled and grill sea bream . Only the pita bread and hummus were up to standard , the rest of the food looked so boring and unappetising, the worst baba garnosh ever.”
Positive 0Negative 1
Critical review excerpts
“Overpriced and poor quality food . We had ordered hummus, baba garnush, Fattuosh, mix grilled and grill sea bream . Only the pita bread and hummus were up to standard , the rest of the food looked so boring and unappetising, the worst baba garnosh ever.”June 2023
-
Boneless chickens Net −1
“We ordered two boneless chickens, the order took about 30 minutes. It was very dry, the platter just came with some oily chips and bread as well as pickles. Nothing to write home about. Overpriced and I can think of many better quality Lebanese or Syrian restaurants at lower prices.”
Positive 0Negative 1
Critical review excerpts
“We ordered two boneless chickens, the order took about 30 minutes. It was very dry, the platter just came with some oily chips and bread as well as pickles. Nothing to write home about. Overpriced and I can think of many better quality Lebanese or Syrian restaurants at lower prices.”October 2023
-
Cheese rolls Net −1
“There was not much cheese in the cheese rolls.”
Positive 0Negative 1
Critical review excerpts
“There was not much cheese in the cheese rolls.”August 2022
-
Grill sea bream Net −1
“Overpriced and poor quality food . We had ordered hummus, baba garnush, Fattuosh, mix grilled and grill sea bream . Only the pita bread and hummus were up to standard , the rest of the food looked so boring and unappetising, the worst baba garnosh ever.”
Positive 0Negative 1
Critical review excerpts
“Overpriced and poor quality food . We had ordered hummus, baba garnush, Fattuosh, mix grilled and grill sea bream . Only the pita bread and hummus were up to standard , the rest of the food looked so boring and unappetising, the worst baba garnosh ever.”June 2023
-
Habra nayi Net −1
“Hummos was tasty, Lamb Tikka and Kabab plate was tasty too, chicken kebab very average. Fatouch was a bit lemony and vine leavs over lemony they have to work on their recipe. Habra Nayi wasn't good (مزنخة)”
Positive 0Negative 1
Critical review excerpts
“Hummos was tasty, Lamb Tikka and Kabab plate was tasty too, chicken kebab very average. Fatouch was a bit lemony and vine leavs over lemony they have to work on their recipe. Habra Nayi wasn't good (مزنخة)”August 2023
-
Half chicken Net −1
“Okay restaurant and medicore grills... the half chicken was overly dry , hummos and bread are the best , arayes was okay”
Positive 0Negative 1
Critical review excerpts
“Okay restaurant and medicore grills... the half chicken was overly dry , hummos and bread are the best , arayes was okay”September 2023
-
Lamb tikka Net −1
“We ordered lamb tikka and Shish Tawooq , which were tough and dry. They didn't taste fresh.”
Positive 0Negative 1
Critical review excerpts
“We ordered lamb tikka and Shish Tawooq , which were tough and dry. They didn't taste fresh.”July 2023
-
Marguerita Net −1
“Marguerita had 0 flavors, no oregano nothing just ketchup and cheese, vegetarian pizza had mushrooms, olives and overflowed with green and red pepper, not even a hint of other vegetables and did not taste good.”
Positive 0Negative 1
Critical review excerpts
“Marguerita had 0 flavors, no oregano nothing just ketchup and cheese, vegetarian pizza had mushrooms, olives and overflowed with green and red pepper, not even a hint of other vegetables and did not taste good.”April 2023
-
Pizza Net −1
“Pizza was lame, boring as well.”
Positive 0Negative 1
Critical review excerpts
“Pizza was lame, boring as well.”April 2023
-
Vegetarian pizza Net −1
“Marguerita had 0 flavors, no oregano nothing just ketchup and cheese, vegetarian pizza had mushrooms, olives and overflowed with green and red pepper, not even a hint of other vegetables and did not taste good.”
Positive 0Negative 1
Critical review excerpts
“Marguerita had 0 flavors, no oregano nothing just ketchup and cheese, vegetarian pizza had mushrooms, olives and overflowed with green and red pepper, not even a hint of other vegetables and did not taste good.”April 2023
-
Fattoush Net −2
“Overpriced and poor quality food . We had ordered hummus, baba garnush, Fattuosh, mix grilled and grill sea bream . Only the pita bread and hummus were up to standard , the rest of the food looked so boring and unappetising, the worst baba garnosh ever.”
Positive 0Negative 2Neutral 1
Critical review excerpts
“Overpriced and poor quality food . We had ordered hummus, baba garnush, Fattuosh, mix grilled and grill sea bream . Only the pita bread and hummus were up to standard , the rest of the food looked so boring and unappetising, the worst baba garnosh ever.”June 2023
“Hummos was tasty, Lamb Tikka and Kabab plate was tasty too, chicken kebab very average. Fatouch was a bit lemony and vine leavs over lemony they have to work on their recipe. Habra Nayi wasn't good (مزنخة)”August 2023
-
Shish tawook Net −2
“The food was not good. Meat and tawook didn't smell well, even the Tabbouleh smelt like meat. The food is more expensive than other restaurants and yet the quantity is much less.”
Positive 0Negative 2Neutral 1
Critical review excerpts
“The food was not good. Meat and tawook didn't smell well, even the Tabbouleh smelt like meat. The food is more expensive than other restaurants and yet the quantity is much less.”June 2023
“We ordered lamb tikka and Shish Tawooq , which were tough and dry. They didn't taste fresh.”July 2023
Tips for a Better Visit
Check seating. If visiting with children, ask about non-smoking tables first; one family could not use the outdoor seating because it was all smoking area.
Allow time. Visit outside busy periods or leave extra time for service, as diners have waited around 30 minutes for chicken orders.
Check availability. Ask what is available before settling on a dish; one visit found even a basic mocha unavailable.
Use offers. Check whether your Entertainer offer applies before ordering; one diner said it made the prices reasonable.
Expect noise. The fountain-show view comes with a trade-off: the restaurant can become noisy while the show is running.
Check grills. If ordering grilled meat, confirm preparation and temperature when it arrives, since reviews mention dry or cold chicken and lamb.
Plan the visit
Practical details
Mall
Dubai Festival City, Dubai
Common Concerns
Slow service
Multiple reviews mention delayed attention, including repeated follow-ups for basic requests such as water.
Inconsistent food
Food quality varies sharply: diners have reported dry grills, bland dishes and meals arriving cold.
High prices
Several diners consider the portions and food quality poor value compared with other Lebanese or Syrian restaurants.
Rude responses
Some reviews describe dismissive or unprofessional reactions when customers raised complaints or requested changes.
Smoking limits
The outdoor area may not suit families with children because one reviewer found it was entirely a smoking area.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
45 AED
LARGE Moroccan mint tea
“Ordered "LARGE" Moroccan mint tea for 45 AED”Google review · July 2023
DXB
LOCAL
LOCAL
The Bottom Line
Beit El Kell is a Lebanese/Syrian restaurant in Dubai Festival City built as much around atmosphere as food. You can come for breakfast, order familiar Levantine dishes such as hummus, tabbouleh and mixed grills, or settle into the shisha area with coffee or Moroccan tea. Its colourful Arabic-style interiors, spacious seating and views towards the Festival City water show are the clearest reasons to consider it.
The strongest food mentions include hummus, grape leaves, chicken shish tawook, kunafa and breakfast dishes such as falafel and fatta. Coffee also received an unexpectedly positive mention during an Iftar buffet. The mall setting provides ample parking, and some diners say Entertainer discounts improve the value.
Expect a mixed experience rather than a reliably polished one. Several reviews praise friendly, attentive service and tasty food, but others report slow attention, unavailable items, cold or dry grills and dismissive responses to complaints. Prices are often described as high for the quality and portions.
Families should ask about non-smoking seating before settling in, while shisha visitors may find the setup more appealing than the food. The fountain view is attractive, but it can become noisy during the show.