Hair expertise
Customers praise the stylists’ attention to detail on cuts, colour and styling, including a transformation from a red base to ash blonde balayage.
BellaDonna Ladies Salon
Business Bay
BellaDonna Ladies Salon is a beauty salon in Business Bay, located inside the Pullman Hotel. Reviews highlight its hair colour work, including blended highlights and balayage, as well as gel manicures, pedicures and quick blow-drys in a clean setting overlooking the canal.
Reputation Score
4.5
★★★★★
196 ratings
Source: Google Maps
The Good Stuff
Nail work
Gel manicures, pedicures and acrylic extensions receive specific praise, with reviewers noting careful work and clean, polished finishes.
Canal views
The salon is inside the Pullman Hotel and several reviews mention a pleasant canal view, adding interest to a small salon.
Parking access
One visitor specifically found the location convenient and noted that parking spaces were available.
Welcoming team
Reviews repeatedly describe the team as kind, attentive and professional, with customers saying they felt comfortable and well looked after.
Tips for a Better Visit
Confirm products. If you have a Brazilian straightening treatment, confirm the shampoo is sulfate-free before the wash and ask to see the bottle.
Clarify package. Before a package or colour treatment, confirm exactly what is included, especially ombre, grey coverage and any add-on treatment.
Discuss condition. For highlights or bleaching on damaged hair, explain your hair’s condition and agree on the intended finish before starting.
Request gentleness. If your hair is sensitive, explicitly request a gentle wash and blow-dry; one visitor found the handling painful.
Allow parking. The Pullman Hotel location was described as convenient, with parking spaces mentioned by one visitor.
Plan the visit
Practical details
Pullman Downtown Dubai - Marasi Dr
Business Bay, Dubai
| Mon | 10:30 AM – 9:00 PM |
| Tue | 10:30 AM – 9:00 PM |
| Wed | 10:30 AM – 9:00 PM |
| Thu | 10:30 AM – 9:00 PM |
| Fri | 10:30 AM – 9:00 PM |
| Sat | 10:30 AM – 9:00 PM |
| Sun | 10:30 AM – 9:00 PM |
Common Concerns
Colour risk
Two reviewers reported serious colour-related problems, including burnt, breaking hair and colour disappearing after washing.
Shampoo mistake
One reviewer said a sulfate shampoo was used despite repeated instructions to avoid it because of a Brazilian straightening treatment.
Rough washing
A visitor found the wash and blow-dry painful, describing the handling as rough rather than gentle.
Package dispute
One customer said an included ombre was not provided, grey hair remained visible and the straightening iron caused a burn near the eyebrow.
DXB
LOCAL
LOCAL
The Bottom Line
BellaDonna Ladies Salon is a Business Bay beauty salon inside the Pullman Hotel, with reviews covering both hair and nail appointments. Visitors come for colour transformations, highlights, balayage, cuts, blow-drys, gel manicures and pedicures. The strongest pattern is attentive styling: reviewers describe colour that was blended naturally, including ash blonde highlights, and a red-base-to-ashy-blonde balayage that exceeded expectations.
Nail appointments also get concrete praise. Customers mention gel manicures and pedicures with clean finishes, acrylic extensions, and comfortable chairs. The salon is described as clean, welcoming and relatively small, with a canal view; one visitor also found parking spaces, which makes the hotel setting useful for a quick appointment.
Blow-drys range from quick and convenient to notably light and voluminous in positive reviews. There is an important caveat for chemical services. Two customers reported serious hair damage after colouring, while another said a sulfate shampoo was used despite repeated warnings about a Brazilian straightening treatment.
A separate review disputed whether an ombre was included in a package and mentioned incomplete grey coverage and a minor burn. For colour, bleaching or treated hair, confirm the desired result, package inclusions and products before work begins, and request gentle handling during washing.