Helpful buying process
Several buyers describe patient explanations, financing help and clear guidance from enquiry through delivery.
Bestune - Alkhalid Auto
Al Quoz
Bestune - Alkhalid Auto is a car dealer in Al Quoz selling Bestune models such as the T77, T90 and T99. Reviews suggest the showroom is worth considering for detailed model explanations, test drives and a generally smooth buying process, while after-sales support needs careful checking.
Reputation Score
3.8
★★★★☆
189 ratings
Source: Google Maps
The Good Stuff
Test drives
The showroom experience includes test drives, with one visitor praising the detailed explanation during the drive.
Feature value
Reviews describe advanced equipment and technology at prices considered competitive, including the T90’s feature package.
Smooth delivery
Some customers report efficient documentation and delivery, including a T90 delivered to a customer’s home by tow truck.
Booking refund
One visitor who cancelled a T99 booking said the booking amount was refunded without delay.
Parking technology
The T99’s self-parking system was described as easy to activate, accurate and safety-focused, though not especially fast.
Tips for a Better Visit
Check warranty. Get warranty coverage, service intervals and promised benefits in writing before paying; one buyer said commitments were later denied.
Confirm parts. Ask whether the parts for your model are in stock and request a realistic completion date before leaving the car.
Test thoroughly. Use the test drive to check the air conditioning and dashboard warnings, as reviews mention AC and transmission problems.
Document condition. For any rental or handover, keep the signed condition report; one reviewer was charged for scratches after a documented return.
Discuss resale. If resale matters, ask for the buyback terms in writing rather than relying on verbal assurances.
Allow time. Build extra time into service plans: one AC repair required repeated discussions before the car was accepted for diagnosis.
Plan the visit
Practical details
The Curve - Building Sheikh Zayed Rd
Al Qouz Third - Al Quoz, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 8:00 PM |
| Thu | 9:00 AM – 8:00 PM |
| Fri | 9:00 AM – 8:00 PM |
| Sat | 9:00 AM – 8:00 PM |
| Sun | 9:00 AM – 8:00 PM |
Popular Mentions
Bestune T77
The T77 is repeatedly discussed as a feature-rich SUV, though some owners report transmission and diagnostic problems after purchase.
T90 Limo
The T90 Limo is praised in one review for its technology, comfort-oriented features and premium-feeling equipment.
Bestune T99
The T99 is a prominent showroom model, with reviews covering its design, smooth driving and self-parking system.
Bestune B70
The B70 appears in ownership reviews, including complaints about promised complimentary benefits not being honoured.
Common Concerns
After-sales delays
Reviews report long waits for repairs and parts, including a T77 replacement part taking more than two months.
Unresolved faults
Owners describe recurring transmission, check-engine and electrical problems remaining unresolved after repeated visits.
Poor communication
Customers report unanswered calls, extended timelines and unclear updates about service locations, warranties and repairs.
Cost concerns
One customer reported paying AED 380 plus VAT for a spark plug and about AED 625 for the third service.
Resale worries
Reviews raise concerns about resale demand and a reported buyback offer of AED 67,000 after a T99 was bought for AED 115,000.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 625 AED
third service
“They charged me 380 + VAT for spark plug but the same spark plug is available in Shangai global for 160 AED, plus Air filter and Labour charges - I paid around 625 AED for third service”Google review · December 2025
AED 115,000
Bestune T99 2023
“I purchased a Bestune T99 2023 from Al Khaled Auto Bestune Dubai for AED 115,000 and only drove it for 12 KM before I had to leave the country”Google review · March 2025
DXB
LOCAL
LOCAL
The Bottom Line
Bestune - Alkhalid Auto in Al Quoz is a showroom where you can compare Bestune models, arrange test drives and complete a vehicle purchase. The T77, T90 and T99 receive the most attention in the reviews, with buyers often praising the styling, technology and equipment offered for the money. The sales experience is the clearest strength.
Customers describe detailed explanations, help with financing and insurance, straightforward negotiations, and smooth delivery. Some also report quick booking refunds and attentive follow-up during the purchase. The T99’s self-parking feature is another specific highlight: one review found it accurate, easy to use and built around cautious, sensor-assisted manoeuvres.
The bigger question is ownership after delivery. Multiple reviews describe unanswered calls, scarce spare parts, extended repair timelines and recurring faults that remained unresolved after months of visits. Examples include a T77 transmission error, screen flickering and stability warnings, as well as a check-engine problem that reportedly kept one car in the garage for a year.
Service pricing also drew criticism, including AED 380 plus VAT for a spark plug and about AED 625 for a third service. Before buying, get warranty promises, service intervals, parts availability and any buyback terms in writing. The showroom may suit shoppers focused on features and purchase support, but after-sales arrangements deserve close scrutiny.