Fare Guidance
Customers say the staff understand ticket pricing and help find fares cheaper than other agencies.
BIG TICKETS TRAVEL AND TOURISM LLC
Naif
BIG TICKETS TRAVEL AND TOURISM LLC is a Naif travel agency focused on flight bookings, with customers also mentioning visa help and a Georgia package. It is worth comparing if you want staff guidance on fares, quick replies, and support when flight plans change.
Reputation Score
5.0
★★★★★
131 ratings
Source: Google Maps
The Good Stuff
Flight Updates
One traveller was informed early about flight delays or changes, making trip planning easier.
Quick Replies
A review specifically highlights fast replies alongside good service, useful when booking is time-sensitive.
Helpful Staff
Customers describe the staff as gentle, friendly, kind, and helpful during ticket enquiries and bookings.
Longstanding Service
Several customers have returned for years, including one who has used the agency since 2018.
International Fares
Reviews mention competitive pricing for both international and domestic ticketing.
Tips for a Better Visit
Compare Fares. Ask the team to check multiple options; one customer found the fares cheaper than every agency they checked.
Ask Updates. Confirm how delays or schedule changes will be communicated, as an earlier warning helped one traveller plan.
Start With Enquiries. If you are still deciding, begin with an enquiry: one visitor booked after receiving helpful customer service at the enquiry stage.
Check Packages. Ask whether a holiday package suits your trip; a customer specifically mentioned being satisfied with a Georgia package.
Visa Enquiry. If your trip involves family visits, ask about visa assistance; one review mentions an instant family-visit approval.
Plan the visit
Practical details
behind West Hotel
Naif - Al Murar, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
flight ticket
Flight tickets are the clearest core service in the reviews, with customers discussing fares, bookings, and itinerary support.
visa
One customer specifically mentions using the agency to apply for a visa in the UAE.
Georgia Package
A customer reported being very satisfied after taking a Georgia Package from the agency.
desert safari
A review mentions a pleasant desert safari arranged through the agency.
family visit
One reviewer mentions an instant family-visit approval, pointing to visa-related assistance.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
BIG TICKETS TRAVEL AND TOURISM LLC is a Naif travel agency that mainly handles flight bookings. Reviews repeatedly focus on finding low fares, including a Bangladesh ticket, and on staff who can explain ticket pricing rather than simply issuing a booking. The business also says online customers can arrange flights, hotels, and holiday packages without visiting the agency.
The strongest practical point is support during the booking process. Customers mention quick replies, helpful service during initial enquiries, and early notifications when flights were delayed or changed. That last detail matters if you are coordinating airport transfers, work leave, or a family trip.
Several reviewers also describe returning over multiple years, suggesting that repeat customers value continuity. This is not limited to air tickets. Reviewers mention applying for a visa, an instant family-visit approval, a Georgia Package, and a desert safari.
If you are comparing options, ask the team to check the fare against alternatives: one customer said the price was cheaper than every agency they checked. There are no customer-reported prices with exact currency amounts in the supplied reviews, so confirm the current fare and what is included before paying. The review evidence does not provide parking, opening-hour, or accessibility details.