Fresh produce
Reviews describe the vegetables as fresh, clean and consistently available.
BIG VALUE SUPERMARKET LLC SPORT CITY BRANCH
Dubai Sports City
Big Value Supermarket LLC Sport City Branch is a convenient grocery stop in Dubai Sports City for everyday essentials, fresh vegetables and butchery items. It also handles home delivery, with some customers praising fast responses and tracking, although delivery reliability varies sharply across reviews.
Reputation Score
3.4
★★★☆☆
249 ratings
Source: Google Maps
The Good Stuff
Basic essentials
The shop covers everyday groceries and household needs, making it useful for quick top-up trips.
Butchery
Butchery items are specifically praised for good quality alongside the produce.
Imported treats
One shopper found Japanese Konjac jellies, an unusual imported snack selection for the area.
Fast orders
Some customers report quick delivery, fast responses and tracking for online orders.
No minimum
A dated review says the branch delivered without requiring a minimum order, even to a nearby building.
Tips for a Better Visit
Allow extra time. If ordering delivery, allow substantially longer than the quoted window: one review waited over two hours after being promised 45 minutes.
Check items. Check substitutions and quantities at handover; reviews mention wrong, incomplete and missing items.
Confirm WhatsApp. Do not rely on WhatsApp alone for urgent orders: one customer said replies were slow and orders were not being taken.
Ask prices. Ask for the price before paying because shoppers report that many items have no visible price tag.
Plan parking. Allow time to find parking, as a review specifically calls parking difficult.
Browse upstairs. Some staples, including oil, are upstairs, so expect to climb a floor during a larger shop.
Plan the visit
Practical details
Sports City, Victory Heights East Gate 1
Al Hebiah Fourth - Dubai Sports City, Dubai
| Mon | 7:00 AM – 2:30 AM |
| Tue | 7:00 AM – 2:30 AM |
| Wed | 7:00 AM – 2:30 AM |
| Thu | 7:00 AM – 2:30 AM |
| Fri | 7:00 AM – 2:30 AM |
| Sat | 7:00 AM – 2:30 AM |
| Sun | 7:00 AM – 2:30 AM |
Popular Mentions
Gardenz brand organic eggs
One shopper praised the flavour and cooking results of these organic eggs.
2 piece breaded chicken, chips and a bap
The takeaway bar served this meal, with the reviewer noting that the two chicken portions were generously sized.
Home delivery
The branch provides grocery delivery, though customer reports differ widely on speed and accuracy.
Common Concerns
Late delivery
Multiple reviews report waits of one to three hours despite shorter quoted times.
Wrong orders
Customers describe incomplete, missing or substituted items, including the wrong order being delivered.
Rude service
Several reviews describe rude staff or delivery workers who argued when customers raised problems.
Unlabelled prices
Some shoppers say products lack price tags, while another called the shop more expensive than nearby supermarkets.
Tight layout
The shop has been described as congested, and parking can be difficult.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 45
Yuoto Vapes
“I enquired about Yuoto Vapes and he quoted me AED 45, Which is almost the double price of what you get in the market”Google review · September 2022
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The Bottom Line
Big Value Supermarket LLC Sport City Branch is a practical Dubai Sports City stop for basic groceries rather than a leisurely supermarket browse. Reviews mention fresh vegetables and fruits, butchery items, household essentials, organic products and imported Japanese Konjac jellies. One customer also liked the branch’s Porata with Omani chips and Dakoos, while another bought a 2 piece breaded chicken, chips and a bap from the takeaway bar.
The in-store experience has some bright spots: shoppers describe friendly staff, good-quality produce and a well-stocked selection, and one review says there is no minimum order for delivery. A few customers also report fast response, tracking and quick delivery. Those positives are not consistent, however.
The strongest pattern in the reviews is unreliable home delivery, with promised 30- or 45-minute windows stretching to one, two or even three hours. Wrong or incomplete orders are another recurring concern, sometimes followed by substitutions or extra follow-up. Staff and delivery workers are described as rude in several reviews, and WhatsApp replies may be slow.
In the shop, check prices before paying because some products reportedly lack labels, and expect a tight layout with difficult parking; staples and oil are on the first floor. For a time-sensitive shop, buying in person looks less risky than ordering delivery.