Medicine advice
Customers describe clear explanations and professional guidance for both prescription and non-prescription medicines.
BinSina Pharmacy Dubai Mall Zabeel Extension
Zabeel
BinSina Pharmacy in Zabeel’s Dubai Mall Zabeel Extension is a practical stop for prescription and non-prescription medicines, personal care and health products. Reviews highlight pharmacists who explain treatments clearly, along with useful skincare guidance such as building a routine around your skin type.
Reputation Score
4.7
★★★★★
110 ratings
Source: Google Maps
The Good Stuff
Skincare guidance
A customer received a skin routine tailored to their skin type, with advice that also covered vitamins and supplements.
Organised store
Several reviews describe the pharmacy as clean, well-organised and stocked with a good selection of products.
Product knowledge
Reviews mention informed help with medicines, supplements, beauty products and everyday skin and haircare choices.
Medicine arranging
Customers say the team has arranged requested medication and helped source an item from another branch.
Quick service
One detailed review reports minimal waiting and a smooth workflow even during peak hours.
Tips for a Better Visit
Check labels. For children’s prescriptions or delivery, confirm the labels, dosage instructions and guidance before leaving or accepting the order.
Confirm discounts. Check promotional pricing at the till, since one customer found an expired 30% offer still displayed.
Ask alternatives. If a skincare product is unavailable, ask directly for an alternative rather than accepting unsolicited comments about your skin.
Allow time. If collecting several prescriptions, especially for children, allow extra time or ask about delivery before waiting in store.
Bring questions. Ask the pharmacist to explain how a medicine should be used; reviews suggest detailed explanations are available.
Plan the visit
Practical details
level - East Lobby - P6 - opposite lulu hypermarket
Zaa'beel Second - Za'abeel, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Prescription medications
The pharmacy is described as a place to collect prescription medicines, with staff helping customers understand their treatment.
Over-the-counter remedies
Reviews mention over-the-counter remedies as part of the pharmacy’s broad product selection.
Health supplements
Customers mention supplements for general health, skin support and hair fall.
Avene and Ducray
These two skincare brands were specifically mentioned in a review praising product knowledge and tailored assistance.
Hair fall supplement
One customer said a recommended hair-fall supplement was followed by less hair fall after one month.
Common Concerns
Prescription delay
One family reported waiting over an hour for children’s medicines before arranging delivery themselves.
Missing instructions
That same delivery reportedly arrived without prescription labels, dosage instructions or guidance.
Skin comments
A customer complained about unsolicited and upsetting comments from cosmetics staff about their skin.
Outdated labels
A displayed 30% discount was reportedly not honoured because the promotion label had not been updated.
Rude service
One review describes a customer interaction as rude and unpolite, in contrast with the otherwise positive service feedback.
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The Bottom Line
BinSina Pharmacy at Dubai Mall Zabeel Extension is a useful Zabeel stop for prescription medicines, over-the-counter remedies, health supplements and personal-care products. The strongest pattern in the reviews is knowledgeable, attentive advice: customers describe pharmacists explaining medication clearly, helping with prescriptions and recommending products for specific needs rather than simply pointing to a shelf. Skincare is a particular strength in the feedback.
One customer received a routine matched to their skin type, plus advice on vitamins and supplements; others mention help with Avene and Ducray products, hair-fall supplements and daily skin and haircare. The store is also described as clean, organised and well stocked, and one review reports minimal waiting even during busy periods. There are a few practical cautions.
A family collecting medicines for two children reported waiting over an hour, then receiving a delivery without prescription labels, dosage instructions or guidance. If you are collecting or ordering medication, check those details before accepting it. Also verify discounts at checkout: a product marked 30% off reportedly scanned at full price because the label was outdated.
Most reviews describe caring service, but two customers reported rude interactions, including unwanted comments about skin. If a product is unavailable, ask clearly for an alternative and keep the conversation focused on the advice you need.