Custom insoles
Custom insoles helped some customers with heel pain, flat feet, arch collapse and long-term leg pain.
BIOFOOT Pharmacy & Medical Equipments - Deira
Port Saeed
In Port Saeed, BIOFOOT combines a pharmacy with specialised orthopedic and home-healthcare support. Reviews particularly point to its foot assessments and custom insoles, with customers also using the shop for medicines, medical footwear and urgent equipment deliveries.
Reputation Score
4.7
★★★★★
199 ratings
Source: Google Maps
The Good Stuff
Foot testing
A foot test helped one customer identify pressure points and choose an insole instead of a medical shoe.
Follow-ups
Customers report follow-up evaluations and support after receiving their insoles.
Insole care
One long-term customer says maintenance for the insoles is free for their lifetime.
Fast delivery
A cervical neck support was delivered in under two hours, with the reviewer describing the delivery as free.
Medicine sourcing
The pharmacy arranged medicines that were unavailable in the shop for the following day.
Foot recovery
A customer with severe flat feet reported improved evaluation results and greater comfort after follow-up care.
Specialist footwear
The shop carries Finn Comfort shoes, which helped one customer avoid ordering them from Germany.
Tips for a Better Visit
Request testing. If you are choosing between a medical shoe and an insole, ask whether a foot test can check your pressure points first.
Allow adjustment. New insoles may feel uncomfortable at first; one customer needed the first week to adapt gradually.
Keep packaging. Keep every brace box until you are sure of the fit, since one exchange was refused when a box was missing.
Ask about follow-up. Check whether follow-up visits are included; one reviewer says they were provided at no extra cost.
Check availability. If a medicine is unavailable, ask whether the pharmacy can arrange it for the next day.
Ask about delivery. For urgent equipment, ask about delivery timing; a cervical neck support arrived in less than two hours in one case.
Plan the visit
Practical details
Zeenah Building, Shop No# 9, Ground Floor - opp. to Deira city centre
Port Saeed - Deira, Dubai
| Mon | 8:00 AM – 1:00 AM |
| Tue | 8:00 AM – 1:00 AM |
| Wed | 8:00 AM – 1:00 AM |
| Thu | 8:00 AM – 1:00 AM |
| Fri | 8:00 AM – 1:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Common Concerns
Brace sizing
One customer reported that elbow braces selected in-store were too tight and caused purple discoloration in the arms.
Exchange issue
An exchange was refused for one brace because the customer no longer had both original boxes.
Insole setback
One review says an insole left the customer's son in complete bed rest, so results are not uniformly positive.
Limited stock
Orthopedic shoe stock was described as limited in one review.
DXB
LOCAL
LOCAL
The Bottom Line
BIOFOOT in Port Saeed is a pharmacy and medical-equipment shop with a strong focus on foot and ankle support. Customers come for custom-made insoles, foot tests, medical shoes and orthopedic footwear, while the pharmacy also handles medicines and home-healthcare needs. The most detailed reviews describe pressure-point testing before recommending an insole, rather than automatically selling a medical shoe.
The foot-care experience is where the reviews are most specific. Customers with heel pain, severe flat feet, arch collapse and pain running from the back into the leg describe improvement after using insoles. Some mention a short adjustment period, and follow-ups were reported as available at no extra cost.
One long-term customer also says insole maintenance is free for life. Finn Comfort shoes are available, and a cervical neck support was delivered in under two hours in one case. There are important cautions.
One customer reported elbow braces that were too tight and caused purple discoloration, followed by an exchange dispute because one box was missing. Another said an insole left their son in complete bed rest, while a separate review notes limited orthopedic-shoe stock. Confirm sizing carefully, keep the packaging, and ask about testing, follow-up and availability before paying.