PPF finish
One customer reported outstanding PPF quality, with clean edges and a professional finish.
Black Diamond Auto Services
Al Quoz
Black Diamond Auto Services is a high-end auto detailing and polishing business headquartered in Al Quoz, Dubai. Reviews point to ceramic-coating refreshes and paint protection film (PPF), with some customers praising clean finishes and careful updates while others report missed work, delays and difficult follow-up.
Reputation Score
3.9
★★★★☆
571 ratings
Source: Google Maps
The Good Stuff
Ceramic results
Ceramic-coating refreshes were described as restoring a car's appearance to an almost-new condition.
Detailed cleaning
Interior cleaning received specific praise for attention to detail and leaving the car looking and smelling new.
Repeat customers
Some customers return over several years, including one who has used the business since 2017 without being disappointed.
Waiting area
A customer noted that the branch has a cafe and a waiting area where you can sit while viewing cars using the services.
Tips for a Better Visit
Confirm timing. Get the completion date in writing and plan for slippage; one promised three-day job reportedly took 10 days.
Inspect first. Inspect the body and PPF carefully before accepting the car, especially for missed areas, bubbles or swirl marks.
Clarify extras. Confirm every included item and extra charge before authorising work; one customer reported confusion over clip painting and rims.
Request receipt. Ask for a vehicle handover receipt and document existing marks before leaving the car with the workshop.
Avoid rush. If timing matters, ask how many cars are being handled and avoid busy periods, as one review linked volume with inconsistent work.
Plan the visit
Practical details
Al QuozAl - 14 7 St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 7:00 PM |
Common Concerns
PPF defects
Several reviews describe missed areas, bubbling or defective PPF that remained after repeat correction attempts.
Long delays
Reported completion times varied sharply from promises, including an 11-day wait followed by unsuccessful correction attempts.
Weak follow-up
Some customers say communication stopped after payment or after they reported unfinished work.
Swirl marks
A customer found visible swirl marks the day after a ceramic-coating refresh, and said a return visit did not resolve them.
Unclear policies
One review says policies were unexpected and that customer service could not explain or handle them properly.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
500AED
file with a cost
“ANother thing, I requested that I take my car to Mirdiff branch for follow-up and they advised that if I did that, I will have to open a file with a cost of 500AED”Google review · June 2024
DXB
LOCAL
LOCAL
The Bottom Line
Black Diamond Auto Services is a detailing and polishing workshop in Al Quoz, Dubai, with reviews covering ceramic coating, paint protection film (PPF), interior cleaning and tinting. It is worth considering when you want a broad car-care service in one place, particularly if a carefully finished PPF job or ceramic refresh is your priority. The positive experiences are specific.
Customers have described PPF with clean edges, ceramic work that made a car look new again, and interior cleaning that left the vehicle looking and smelling brand new. Some repeat customers say the workmanship has kept them coming back for years, and the branch has a cafe and waiting area. The main concern is inconsistency rather than a single isolated complaint.
Other customers reported missed PPF areas, bubbling, swirl marks after ceramic work and correction attempts that did not fix the original problem. Delivery estimates also vary widely: one three-day promise reportedly became 10 days, while another vehicle was returned after 11 days. Before handing over your car, confirm the exact scope, extras, timeline and correction process in writing.
Photograph the vehicle, request a receipt and inspect the finish before accepting it. Reviews also mention unclear policies, weak follow-up and difficulty reaching staff, so this is a place where proactive checking matters.