Hospital Support
Hospital teams are praised for staying alert while treating patients, visitors, and staff with courtesy and respect.
Black Horse Security
Port Saeed
Black Horse Security is a Dubai-based security guard service in Port Saeed, with reviews centred on building and hospital security. Customers specifically mention professional guards, CCTV installation and monitoring, and helpful visitor support, including assistance recovering lost phones and belongings.
Reputation Score
4.5
★★★★★
284 ratings
Source: Google Maps
The Good Stuff
Lost Property
Reviews describe quick, hands-on help recovering lost belongings, including a phone recovered after RTA coordination.
Visitor Guidance
Entrance staff are noted for giving clear directions and helping confused or stressed visitors, even when the lobby is busy.
CCTV Monitoring
A building client specifically praises the CCTV installation and monitoring work and staff availability for concerns.
Team Coordination
Clients describe guards as disciplined and well-coordinated, with management following up and resolving issues quickly.
Event Coverage
Reviews mention event security and bouncer coverage alongside standard guarding, useful when a brief needs more than a static post.
Tips for a Better Visit
Ask About CCTV. For a building, ask specifically whether CCTV installation and monitoring are included, since one client praised both.
Use Reception. At a hospital site, start with security reception for lost-property help; one reviewer recovered a phone through that route.
Define Coverage. If you need event support, confirm the staffing brief in advance rather than assuming standard guarding includes bouncers.
Plan the visit
Practical details
Sheikh Rashid Rd
Port Saeed, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Sharp Dissent
One review gives a strongly negative assessment, calling the company one of the worst in Dubai.
DXB
LOCAL
LOCAL
The Bottom Line
Black Horse Security is a Dubai-based security guard service in Port Saeed, and the reviews make its hospital and building work the clearest focus. If you are comparing providers, the useful evidence is practical: guards are described as alert and respectful, while teams help keep entrances and premises orderly. For building clients, one review specifically praises the CCTV installation and monitoring services and says staff remain available for concerns.
The company is also mentioned for event security, including bouncers, so it may be worth asking about the exact staffing brief rather than assuming every site receives the same setup. Hospital-related feedback is unusually detailed. Reviewers describe security reception helping with visitor directions and handling lost property: one phone was recovered after the supervisor contacted the RTA, while another lost item at Al Zahra Hospital was found quickly.
That points to a useful, service-minded role beyond simply watching an entrance. ” Treat that as a serious outlier and ask about supervision, response procedures, and site coverage before signing. No customer review gives a clear service price, so request a written quote.