Quick Counters
Several applicants completed submission in about 10–15 minutes once they reached a counter.
BLS International
Bur Dubai
BLS International is a visa and passport office serving Bur Dubai, with reviews centred on Indian passport renewal and Police Clearance Certificate applications. The counter process can be remarkably quick once your token is called, while completed passports have been reported delivered within four to six working days.
Reputation Score
4.5
★★★★★
3,917 ratings
Source: Google Maps
The Good Stuff
Helpful Guidance
Applicants describe staff patiently correcting forms, explaining steps and assisting families with children’s applications.
Fast Delivery
Passport renewals have been reported delivered in four days flat, within a week, or within six working days.
Many Counters
One busy-day review noted around 16 counters operating simultaneously, helping applications move quickly after the wait.
Emergency Help
A review reports an emergency passport renewal handled through walk-in arrangements at the Al Khaleej Centre.
Document Recovery
After an applicant left original documents behind, the centre called that night and arranged their return.
Tips for a Better Visit
Prepare ARN. Generate your ARN before hunting for an appointment; one applicant spent 25 minutes creating it and then lost the slot.
Try Mornings. For online booking, a review suggests checking between 9:00 AM and 11:00 AM, when slots may be more likely to appear.
Bring Documents. Check the current checklist carefully and carry every required original; applicants report rejection or being turned away for missing paperwork.
Confirm Charges. Before signing the Value Added Services form, ask which items are optional and decline anything you do not need.
Allow Time. Even with an appointment, plan for several hours rather than relying on the booked time as your actual counter time.
Check Walk-ins. If your case is urgent, confirm walk-in availability first; one review says the Al Khaleej Centre was the only branch offering it.
Plan the visit
Practical details
Al Khaleej Center - Unit no 118 -119, Mezzanine floor - Al Mankhool Rd - opposite Al Ain Center
Bur Dubai, Dubai
| Mon | 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Tue | 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Wed | 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Thu | 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Fri | 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Sat | 9:00 AM – 1:00 PM, 2:00 PM – 5:00 PM |
| Sun | Closed |
Popular Mentions
Police Clearance Certificate (PCC) application
BLS handles PCC applications, although one applicant raised concerns about the explanation of optional add-on charges.
passport name change
One visitor used the office for a passport name change and found the staff helpful, despite finding the centre extremely crowded.
Babies passport issuance
Reviews include families using the centre for babies’ passport issuance, with assistance described as smooth and professional.
Common Concerns
Long Waiting
An appointment does not guarantee a quick visit; reviews describe waits of two to five hours before submission.
Booking Trouble
Online appointment slots are repeatedly described as difficult to find, with one applicant losing a slot while completing details.
Crowded Facility
Several reviews mention overcrowding, limited seating and poor ventilation or air conditioning inside the centre.
Fee Clarity
Applicants reported being charged for form filling, photos, courier or SMS services without clear explanation that they were optional.
Access Issues
One family had to carry a baby stroller up stairs and was turned away over an NOC missing from the online checklist.
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The Bottom Line
BLS International is a visa and passport office serving Bur Dubai, and the reviews focus mainly on Indian passport renewal, children’s passport applications, name changes and Police Clearance Certificate applications. The strongest part of the experience is often the actual counter work: several applicants finished in 10–15 minutes once called, and some received renewed passports within four days to one week. The catch is getting to that counter.
Appointment booking is repeatedly described as difficult, with disappearing slots and technical problems, while people with appointments report waiting two to five hours. One busy-day review counted around 16 active counters, so processing can move quickly after the queue—but the queue itself is the issue. The centre is also described as crowded, with limited seating and poor ventilation or air conditioning.
Come prepared with the correct documents and generate your ARN before trying to select an appointment. Check whether form filling, photography, courier and SMS updates are optional before signing any service form; several applicants felt these charges were not explained clearly. For urgent cases, confirm walk-in arrangements in advance, and do not assume an appointment means an immediate start.
Families with strollers should also check access before travelling.