Smooth renewals
Several customers describe passport renewals as smooth, quick and stress-free when the process runs normally.
Deira
BLS International Services Deira City handles Indian passport and visa applications in Deira, including passport renewals and newborn passport applications. Reviews suggest the counter staff can explain document requirements clearly and complete straightforward cases smoothly, although appointment access and waiting times can be unpredictable.
Source: Google Maps
Several customers describe passport renewals as smooth, quick and stress-free when the process runs normally.
The Deira office is convenient to reach by metro, which is useful when parking is limited.
Reviews describe counter staff as courteous and professional, with some applications handled efficiently despite high workload.
A feeding room is available, a useful facility for parents applying with infants.
Book early. Try to secure an appointment well ahead of time; reviewers describe limited slots and booking windows that can last only minutes.
Prepare documents. Bring the correct-size photo and document copies before arriving to avoid relying on add-on services at the centre.
Allow time. Keep several hours free even with an appointment, as one scheduled visitor waited over three hours to reach the counter.
Carry water. Bring your own water bottle because a reviewer said staff did not refill the available dispenser after multiple requests.
Plan parking. Only RTA parking was reported; one customer suggested choosing the afternoon for the process.
Plan the visit
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | Closed |
The centre handles newborn passport applications, including cases where staff explained requirements throughout the process.
Tatkal passport applications are mentioned in reviews, alongside a complaint about delayed delivery and an extra centre visit.
Scheduled visitors report waiting from around 45 minutes to more than three hours before reaching a counter.
Crowds can exceed the available seating, with one review saying people were standing outside because the office was full.
Reviews mention no visitor washroom, or washrooms lacking water, soap and tissues; drinking-water arrangements are also inconsistent.
One customer reported paying for typing but still having to correct mistakes and deal with an unsuccessful photo upload.
The Bottom Line
BLS International Services Deira City is used for Indian passport and visa paperwork, with reviews specifically mentioning passport renewals, newborn passport applications and Tatkal passport cases. When the queue is under control, staff have explained requirements carefully and helped make renewals feel straightforward rather than stressful. The main complication is not always the counter work; it is getting through the door and then reaching the counter.
Appointment slots are described as difficult to secure, with the online calendar sometimes greyed out or unavailable. Even booked visitors report waits of 45 minutes to more than three hours, so do not schedule this around a tight work commitment or flight. Families with babies should take extra care.
Reviews mention overcrowding, limited seating and people standing outside, while washroom access and basic supplies such as water, soap and tissues have been inconsistent. A feeding room is available, but that does not remove the need to plan for a long visit. Bring the correct photo, document copies and your own water bottle.
The office is near the metro, while parking may be limited to RTA facilities; one reviewer found an afternoon visit preferable. If the booking system works, the actual application can be efficient, but the visit still needs a generous time buffer.