Firewall work
Fortinet migrations were carefully planned, with one upgrade completed with minimal downtime.
Bluechip Computer Systems LLC
Al Raffa
Bluechip Computer Systems LLC is a computer support and services provider in Al Raffa, helping businesses with IT infrastructure, networking and security projects. Reviews are especially useful for judging its Fortinet firewall migrations, server upgrades and broader installation support.
Reputation Score
4.5
★★★★★
442 ratings
Source: Google Maps
The Good Stuff
Server upgrades
A file-server upgrade was completed on time with minimal disruption and noticeably improved performance.
Complex networks
The team handled a Sophos upgrade involving 10,000 IoT devices and more than 5,000 IP addresses.
Night work
Rack shifting and hardware rearrangement were carried out at night without interrupting accounting software, CCTV or network services.
Network support
Reviews describe patient, professional troubleshooting for networking, firewall configuration and a 3CX call-centre system.
NAS projects
A Synology NAS implementation was completed successfully and on time, with technical guidance throughout.
Equipment supply
Customers have used Bluechip for printers, TVs, monitors and other IT equipment, with positive comments on delivery and after-sales support.
Tips for a Better Visit
Confirm updates. Agree how progress updates will be sent after payment, especially for repairs requiring a second team.
Plan downtime. For infrastructure changes, ask for a written execution and downtime plan; one rack move ran overnight without interruption.
Test handover. Test every camera, access point, speaker and cable termination before signing off, then report faults immediately.
Confirm appointments. Reconfirm the engineer and arrival time before an early-morning booking, since one scheduled visit was missed.
Clarify materials. For cabling jobs, confirm how unopened surplus materials will be handled; one customer retained an unused roll.
Plan the visit
Practical details
Near Hotel Royal Ascot, Al Jahra Building - 18th St - Office 703 Khalid Bin Al Waleed Rd
Al Raffa, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 2:00 PM |
| Sun | Closed |
Common Concerns
Follow-up
One camera repair stalled after the first engineer visit, leaving the customer to chase updates and wait for another team.
Installation delays
A speaker installation took more than two weeks, and a later fault was disputed rather than promptly accepted.
Missed appointment
A scheduled 7:30 AM job was missed, with the customer told later that the engineer had taken leave.
CCTV issues
One customer reported unresolved Wi-Fi access-point problems lasting more than a month after installation.
Cable finishing
After a cable replacement, several terminations came loose and ran at reduced speed until the customer corrected them.
DXB
LOCAL
LOCAL
The Bottom Line
Bluechip Computer Systems LLC handles business IT support and infrastructure work in Al Raffa. Customers have used it for Fortinet firewall migrations, file-server upgrades, Synology NAS implementation, network cabling, CCTV and 3CX call-centre troubleshooting. The strongest reviews describe technically demanding jobs delivered with careful coordination: a FortiGate migration had minimal downtime, while a rack relocation kept accounting software, CCTV, internet and networking running.
The company also supplies workplace equipment such as printers, TVs and monitors. Reviews mention timely delivery and after-sales support, and several customers describe fast responses during urgent technical problems. One server issue received uninterrupted weekend support over 17 hours, while another office setup included computers, internet and a phone system brought online smoothly.
There is a clear service-quality caveat. Some customers report excellent communication and quick resolution, but others describe missed appointments, delayed follow-up and faults that remained unresolved. A camera repair was left waiting for a second team, Wi-Fi access points reportedly malfunctioned for more than a month, and a speaker fault became contentious after installation.
Before work begins, confirm the appointment, escalation route, testing process and treatment of unused materials. For larger projects, ask for the downtime plan in writing and test every installed component at handover.