Physiotherapy
Reviewers describe personalised rehabilitation, clear explanations and measurable progress for ACL, shoulder, sciatica and chronic pain cases.
Burjeel Hospital Dubai
Al Quoz
Burjeel Hospital Dubai in Al Quoz focuses on orthopaedic and joint care, with reviews especially highlighting physiotherapy and recovery after ACL surgery. Patients also describe surgical care, rehabilitation exercises, clean facilities and attentive nursing as important parts of their experience.
Reputation Score
4.8
★★★★★
4,329 ratings
Source: Google Maps
The Good Stuff
Recovery Support
Physiotherapy reviews mention practical exercises, manual treatment and guidance that helped patients return to walking or normal activities.
Surgical Care
Patients report smooth ACL, spine, knee and other surgeries, with doctors explaining procedures clearly and providing reassurance.
Clean Facilities
Reviews describe the hospital as clean and well maintained, with daily room cleaning and visible attention to hygiene.
Nursing Care
Patients repeatedly describe the nursing team as attentive, kind and focused on comfort during surgery recovery and hospital stays.
Helpful Explanations
Several reviews value clinicians who explain the condition, treatment plan and recovery steps in clear, reassuring language.
Patient Amenities
One visitor noted varied patient meals, while another mentioned complimentary tea and Arabic coffee near the entrance.
Parking Access
A review reports public parking immediately outside and an easily accessible entrance.
Tips for a Better Visit
Plan Follow-up. If you need a medical report, confirm the delivery route and follow up early; one patient had to return in person after four days.
Allow Time. For appointments, allow extra time for call-centre transfers, or consider visiting directly after one reviewer waited over 30 minutes.
Record Exercises. During rehabilitation, ask whether you can record exercise demonstrations so you can repeat them correctly at home.
Check Parking. A dated review reports public parking directly outside the entrance, which may be useful if you are arriving for surgery or therapy.
Discuss Recovery. Ask for a step-by-step explanation of the treatment and recovery plan; patients say clear explanations helped them feel prepared.
Plan the visit
Practical details
Al Qouz Ind.first - Al Quoz - Dubai
Al Qouz Ind.first - Al Quoz, Dubai
Popular Mentions
Tennis elbow
One patient describes treatment for tennis elbow using targeted exercises, manual therapy and stretching guidance.
Trigger finger
A review records a successful trigger finger procedure and support from the operating-room team.
Common Concerns
Pharmacy Delay
One patient waited eight days for medication and found pharmacy communication difficult, requiring repeated follow-up.
Report Delays
A patient waited four days for a medical report, called more than six times and eventually collected it in person.
Call Centre
Appointment calls were reportedly forwarded between departments, with one reviewer waiting on the line for over 30 minutes.
Professional Conduct
One visitor reported profanity and discourteous behaviour at the Medical Imaging reception area.
DXB
LOCAL
LOCAL
The Bottom Line
Burjeel Hospital Dubai in Al Quoz is geared towards orthopaedic and joint care, and the review pattern is strongest around physiotherapy, sports injuries and surgery recovery. Patients come for services including ACL surgery, spine surgery, physiotherapy and rehabilitation after injuries such as sciatica, tennis elbow and a torn Achilles. The physiotherapy feedback is unusually specific.
Reviewers describe structured, personalised programmes, targeted exercises, manual therapy and guidance on stretching. One ACL patient said they were walking without support three weeks after surgery, while another reported almost complete recovery from severe shoulder pain after sessions. The hospital’s clean facilities, attentive nurses and clear explanations during surgery are also recurring positives.
Patients mention daily room cleaning, varied meals and an easily accessible entrance with public parking outside. The main caution is service communication rather than treatment itself. A pharmacy review reports an eight-day medication delay, and another patient waited four days for a medical report before collecting it personally.
Appointment calls have also been criticised for department-to-department transfers and waits exceeding 30 minutes. For a smoother visit, confirm report or medication follow-up early, allow time for scheduling calls and ask whether rehabilitation exercises can be recorded for home practice.