Fast resolution
One visitor’s issue had remained unresolved for two weeks but was fixed in five minutes at reception.
Business Lounge -DED Café New VIP With all DED Services Branch Located At - One Central
Offices -2
Business Lounge -DED Café is a Dubai government-service lounge at One Central in Offices -2, combining a café-style setting with DED/DET-related business support. Reviews point to practical help with trade licence renewals and company incorporation, often with clear guidance through the paperwork.
Reputation Score
4.6
★★★★★
190 ratings
Source: Google Maps
The Good Stuff
Business café
The lounge combines a modern business-service environment with a café and coffee bar rather than feeling like a standard government counter.
Licence support
Customers report quick, smooth help with trade licence renewals, including completing a renewal without delay.
Clear guidance
Reviews describe staff explaining procedures step by step, including the incorporation process and business setup paperwork.
Clean setting
The lounge is described as clean, modern and welcoming, with a coffee bar available on site.
Remote payment
One customer said the team coordinated with colleagues and arranged payment of fees through WhatsApp to complete the transaction.
Tips for a Better Visit
Explain fully. Set out your issue and ask for the next steps before starting; one media-permit visitor felt rushed and interrupted while explaining the case.
Check destination. For a specialist transaction, confirm the correct department or branch before leaving; one customer was directed to DED Jumeirah after unclear advice.
Ask payment options. If payment is difficult to complete in person, ask whether WhatsApp payment is available; one transaction was completed that way.
Request explanation. For incorporation or setup paperwork, ask for a step-by-step explanation so you know what each stage requires.
Plan the visit
Practical details
One Central, Dubai World Trade Centre - Ground Floor - Unit No 26 Sheikh Zayed Rd
Offices -2, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | 8:00 AM – 4:00 PM |
Popular Mentions
trade name reservation
Customers mention using the lounge to reserve a new trade name before proceeding with licensing.
company registration and immigration process
The lounge is mentioned as a place where foreign investors can receive step-by-step support with company registration and immigration processing.
dependents' Golden Visa
One customer reported receiving approval for a dependents' Golden Visa within ten minutes.
corporate tax
Corporate tax assistance is mentioned as part of a broader company setup process.
Common Concerns
Rude encounter
One visitor reported being spoken to disrespectfully during a trade licence renewal enquiry, including a dismissive comment about reading English.
Poor attention
A customer seeking a media permit said the assisting staff member looked at his phone, interrupted repeatedly and could not clearly answer a specific question.
Counter delay
The same visitor reported confusion and delay after a staff member asked someone to wait and then left the counter.
DXB
LOCAL
LOCAL
The Bottom Line
Business Lounge -DED Café is designed for DED/DET-related transactions in a more relaxed setting than a conventional government office. You can come here for practical business tasks such as trade licence renewal, a new trade name reservation, company incorporation and immigration-related processing. The reviews are strongest when describing staff who explain requirements clearly and resolve paperwork quickly.
The setting is part of the appeal. Customers describe a clean, modern lounge with a coffee bar and a hybrid café-business setup. One visitor arrived after struggling with an issue for two weeks and said it was fixed in five minutes; another completed a company registration and immigration process after being guided through each stage.
A separate review mentions arranging fee payment through WhatsApp, although that should be confirmed for your own transaction. Service is not perfectly consistent. Most feedback describes kind, professional assistance, but two recent visitors reported a rude interaction, phone distraction, interruptions and a counter being left unattended.
For a first visit, explain your case fully, confirm the next step and check that you are at the right branch for specialist permits. No customer-reported prices were provided in the reviews.