Hot chocolate
The Signature Hot Chocolate is praised as rich and smooth, while other reviewers call the hot chocolate excellent or the best ever.
Butlers Chocolate Café, Dubai
Al Garhoud
In Al Garhoud, Butlers Chocolate Café is an airport-focused chocolate shop and café where travellers can pick up handmade sweets, coffee and light food. Reviews point especially to the rich Signature Hot Chocolate and a broad chocolate selection, with Terminal 1’s Concourse D making it a convenient pre-flight stop.
Reputation Score
4.0
★★★★☆
169 ratings
Source: Google Maps
The Good Stuff
Chocolate range
The café has a large, attractively presented chocolate selection, useful for a treat or gifts before boarding.
Pastries
Croissants and pastries receive several strong mentions, including one review calling the croissant one of the tastiest they had tried.
Airport setup
It is a comfortable place to pause in Concourse D, with electricity and USB outlets reported at every table.
Vegan choices
One customer specifically noted plenty of vegan options alongside the café’s food and drinks.
Warm service
Several reviews describe welcoming service, including staff patiently helping an elderly customer who did not understand the language.
Tips for a Better Visit
Allow time. Leave extra time for the queue rather than ordering at the last minute; a reviewer waited 10 minutes while others moved ahead.
Use outlets. For a pre-flight recharge, choose a table with the reported electricity and USB access.
Check sandwiches. If you order a sandwich, check that it is heated through and properly filled before leaving the counter.
Ask about gluten. Do not assume gluten-free choices are available; one review specifically reported none.
Try early. Very early visits may be quieter: one customer found the café empty at 4:20 am.
Pre-flight stop. For Terminal 1 departures, Concourse D puts the café near other food options and close to the gates.
Plan the visit
Practical details
785V+6JW - Ground Floor, Departures Terminal 1, Concourse D Dubai International Airport
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
brownie
A customer singled out the brownie as especially tasty.
almond croissant
The almond croissant was part of a highly praised pre-flight coffee-and-cake order.
fruit cake slice
The fruit cake slice was described as thick, with fruit pieces in every bite.
Mozzerella Panini with Basil Pesto
This named panini appears in a review, though the customer found the filling and taste disappointing.
Common Concerns
Sandwiches
Sandwiches are inconsistent: reviews describe them as dry, cold or only half-filled, despite the café’s convenient light-meal offering.
Service waits
Service can be uneven, with one customer waiting 10 minutes while others were served first and another reporting inattentive staff.
Airport pricing
Some customers consider the café expensive, particularly compared with its quality, although another reviewer found the prices reasonable by airport standards.
Order accuracy
Wrong orders have been reported repeatedly enough that rushed travellers should leave some buffer before boarding.
Food complaint
One 2020 review reported severe illness after eating a cinnamon apple muffin; this is an isolated customer account, not a confirmed finding.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
25 dhs
Hot chocolate
“Recently while passing by, I went in and had a Hot chocolate at 25 dhs and a fruit cake slice at 17 dhs”Google review · December 2019
17 dhs
fruit cake slice
“Recently while passing by, I went in and had a Hot chocolate at 25 dhs and a fruit cake slice at 17 dhs”Google review · December 2019
DXB
LOCAL
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The Bottom Line
Butlers Chocolate Café is an airport chocolate shop and café in Al Garhoud, aimed mainly at travellers who want a sweet break or quick food before a flight. Customers mention the Butlers Signature Hot Chocolate, cappuccino, brownies, croissants and an extensive chocolate display. The Signature drink is described as rich, smooth and comforting, while one reviewer called the croissant among the tastiest they had tried.
The Terminal 1 setting is a practical strength. Reviews place it in Concourse D, near other food choices and close to the gates, with electricity and USB outlets reported at every table. It can also be a calm place to sit, including during a 4:20 am visit.
Vegan options were specifically noted, though gluten-free choices were not available according to one review. Food quality is less consistent than the chocolate and coffee. Sandwiches have been described as cold, dry or only half-filled, and order mix-ups and queue problems appear in some reviews.
Prices reflect the airport setting: one customer paid 25 dhs for hot chocolate and 17 dhs for a fruit cake slice, while another found a panini and water cost 55 AED. Leave time before boarding and check savoury orders at the counter.