Welcoming staff
Several reviews describe courteous, helpful service, including warm greetings from staff across reception, housekeeping and the entrance team.
Byblos Hospitality Group
Bur Dubai
Byblos Hospitality Group is a hospitality management group established in 2010, running hotels, restaurants and catering facilities. Customer reviews linked to its hotels in Bur Dubai highlight hotel stays with breakfast, rooftop leisure facilities and notably attentive reception and service staff.
Reputation Score
4.0
★★★★☆
328 ratings
Source: Google Maps
The Good Stuff
Breakfast choice
The breakfast buffet is described as having a huge variety, with meals suited to European tastes and Eastern influences.
Rooftop facilities
Reviews mention a rooftop swimming pool and bar, giving hotel guests an additional leisure option above the main hotel spaces.
Large rooms
One review specifically praises the rooms as large, while another describes the rooms as nice and the furniture as fine.
Dining nearby
The location is valued for nearby dining outlets, making it easier to find food around the hotel.
Tips for a Better Visit
Request quiet. Ask for a room away from the ground-level clubs if you are sensitive to noise; one guest called it the loudest hotel they had experienced.
Confirm rooftop. Check rooftop access and current capacity before heading up, since one guest was refused lift access when the shisha lounge was full.
Check directions. Confirm the exact building name or landmark before arriving because a guest found the location confusing and saw no signboard.
Test Wi-Fi. If reliable internet matters, test the connection on arrival; reviews describe it as terrible or unstable.
Try Chinese. Guests looking for a meal can ask about the Chinese restaurant, which one reviewer singled out as worth visiting.
Plan the visit
Practical details
Al Mina St
Madinat Dubai Al Melaheyah - Al Mina, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Fitness room
A fitness room is listed among the hotel's facilities.
Chinese resturant
One reviewer specifically directs visitors to the Chinese restaurant at the property.
Common Concerns
Older rooms
Some guests found the rooms outdated, and one specifically found the mattress uncomfortable.
Nightclub noise
The hotel can be very loud because two nightclubs operate at ground level, which may affect light sleepers.
Weak Wi-Fi
Internet was described as terrible in one review and unstable in another, so connectivity may be unreliable.
Poor signage
Finding the building may be confusing because one guest reported no signboard or clear building name beside the hotel.
Rooftop access
A guest reported being stopped by security from using the lift to the rooftop while other people were allowed through.
DXB
LOCAL
LOCAL
The Bottom Line
Byblos Hospitality Group manages hotels, restaurants and catering facilities, while the customer reviews here mainly describe hotel experiences associated with the group. In Bur Dubai, the most useful draw is a hotel stay with breakfast, a rooftop swimming pool and bar, and a fitness room. Nearby dining outlets also make the location convenient for meals beyond the property.
Service is a clear strength in the better reviews. One returning guest counted eight greetings and smiles from eight staff members between entering and reaching reception; another praised the doorman, bellman, receptionists and housekeeping for being helpful. Breakfast also receives specific praise for its large variety, including food described as suited to European tastes with Eastern touches.
A Chinese restaurant is another named dining option in the reviews. The experience is not entirely consistent. Some rooms are called clean and spacious, but other guests found them dated, with one uncomfortable mattress.
Noise is the biggest practical caution: two nightclubs operate at ground level, and a guest described the property as exceptionally loud. Wi-Fi was also reported as terrible or unstable. Before arriving, confirm the building signage, ask about a quieter room and check rooftop access, since capacity restrictions have affected entry for at least one visitor.