Fresh chai
Fresh milk chai is served hot, smooth and balanced, while the karak and saffron chai also attract repeat visits.
Cafe 2020
Dubai Festival City
Cafe 2020 is a casual cafe in Dubai Festival City for quick snacks, tea and takeaway meals. Reviews especially point to the fresh milk chai and sandwiches, including the shrimp sandwich, alongside friendly service and generous portions.
Reputation Score
4.2
★★★★☆
876 ratings
Source: Google Maps
The Good Stuff
Shrimp sandwich
The shrimp sandwich is a standout takeaway for one long-time customer who drove out of the way to return for it.
Fresh food
Customers describe the food as fresh and well-prepared, with generous portions and consistently good juices and smoothies.
Quick service
Several reviews mention fast preparation, making the cafe useful for a quick tea, snack or takeaway order.
Samosas
The mini assorted samosas are a specific draw, with one customer saying they went out of their way to eat them.
Parking
Reviews describe plenty of parking and a peaceful side-road setting, which suits takeaway visits by car.
Friendly staff
Staff are repeatedly described as friendly, cooperative and attentive during ordinary visits.
Tips for a Better Visit
Order ahead. For sandwiches during busy mornings, call ahead: one review says preparation can take 10–15 minutes.
Visit off-peak. Avoid the busiest periods if you want faster ordering; a customer waited five minutes for someone to take the order.
Use parking. Driving is practical because reviews mention ample parking, while seating may be limited and often outside.
Try chai. Tea drinkers can compare the karak, saffron chai and fresh milk chai; the saffron version is praised as a UAE favourite.
Note orders. If ordering takeaway, write down the details or confirm them clearly, as one review mentions communication issues among staff.
Plan the visit
Practical details
Festival Centre - beside Sky Business Centre
Al Rashidiya - Dubai Festival City, Dubai
| Mon | 7:00 AM – 3:00 AM |
| Tue | 7:00 AM – 3:00 AM |
| Wed | 7:00 AM – 3:00 AM |
| Thu | 7:00 AM – 3:00 AM |
| Fri | 7:00 AM – 3:00 AM |
| Sat | 7:00 AM – 3:00 AM |
| Sun | 7:00 AM – 3:00 AM |
Popular Mentions
Chicken tikka paratha
The chicken tikka paratha receives a direct compliment as a tasty order.
Club sandwich
The club sandwich is mentioned alongside karak tea as a tasty cafe order.
Cold Coffee
The cold coffee is one of three drinks a customer described as brilliant, alongside shakes.
Common Concerns
Busy periods
The cafe can be busy, and one customer waited five minutes just for someone to take the order.
Limited seating
Indoor dining space is limited; older reviews describe only outside tables or eating in the car.
Missing basics
One visit found no plates and no ketchup available, which made the customer decide not to return.
Order issues
A customer reported that a WhatsApp menu QR code did not work and received no useful alternative.
Higher pricing
Some customers consider the prices a little higher than other Dubai cafeterias, even when they felt quality justified it.
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The Bottom Line
Cafe 2020 is a casual stop in Dubai Festival City for tea, quick snacks and takeaway meals. The strongest reasons to visit are the fresh milk chai, karak and saffron chai, plus filling sandwiches and burgers. The shrimp sandwich has earned particularly devoted praise, while the mini assorted samosas, chicken tikka paratha and club sandwich are other concrete picks from the reviews.
Food is generally described as fresh, flavourful and generously portioned. Fresh juices, smoothies and cold coffee also receive good marks, and one customer especially liked the tuna on brown toast for a lighter option. Service is often fast and staff are commonly described as friendly and cooperative, although the cafe can get busy.
This is more of a quick-stop cafeteria than a spacious dine-in venue. Reviews mention ample parking and a peaceful side-road setting, but limited indoor seating; some customers sit outside or eat in the car. For morning sandwiches, calling ahead may help because one review reports a 10–15-minute wait.
Prices are sometimes considered higher than at nearby cafeterias, and a few customers reported practical service problems, including a broken WhatsApp menu QR code, missing plates or ketchup, and occasional order communication issues.