Smooth process
Multiple buyers describe the purchase process as smooth, transparent and professionally handled from start to finish.
Carbay Used Cars Trading
Al Quoz
Carbay Used Cars Trading is a preowned-car dealer in Al Quoz, with reviews covering both budget-friendly purchases and premium vehicles. Customers also mention help with finance, insurance, registration and after-sales support, making it a place to compare cars and arrange much of the buying process in one visit.
Reputation Score
4.7
★★★★★
126 ratings
Source: Google Maps
The Good Stuff
Premium stock
Reviews mention premium models including the Mercedes AMG GTC, BMW X4 M Sport and a notable Ferrari collection.
Buying support
Customers say the team helped with practical steps such as finance, insurance, registration and Salik.
Car guidance
One buyer received help deciding between an SUV and a sedan, useful if you are unsure which body style fits you.
After-sales help
A customer who bought an Audi reported receiving one free service and help getting it completed on time.
Seller option
The dealership also handles sales and trade-ins; one customer said their car sold within a few days and mentioned a fair trade-in offer.
Tips for a Better Visit
Inspect independently. Arrange an independent mechanical inspection before purchase; one buyer reported transmission trouble just two days after delivery.
Clarify warranty. Ask for the warranty terms in writing and confirm exactly what repairs are covered before paying.
Check condition. Inspect the radiator, transmission and tyres carefully; one buyer later paid for a radiator and all four tyres.
Confirm inclusions. Before delivery, confirm the number of keys and any promised accessories in writing.
Set deposit terms. Ask for the deposit-refund policy and response process before placing a deposit.
Compare finance. If you need financing, ask for a full breakdown of the available budget and instalment options before choosing a car.
Plan the visit
Practical details
25.128613, 55.214878
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 10:00 AM – 1:00 PM, 3:00 PM – 8:00 PM |
| Sat | 10:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
BMW 7 Series
A customer credited the dealership with helping secure a deal on a BMW 7 Series.
BMW 3 Series
One buyer purchased a BMW 3 Series and described the deal as smooth and transparent.
Common Concerns
Warranty concerns
One buyer alleged that a one-year warranty was not honoured and said vehicle problems were hidden.
Mechanical issues
A buyer reported transmission jerking two days after purchasing a 2019 Ford Figo, followed by overheating and a leaking radiator.
Deposit dispute
One reviewer said a deposit was not returned after the deal fell through and reported several days without a response.
Missing items
A customer said a promised tool kit never arrived after months of waiting and the car was delivered with only one key.
Mixed service
Although many reviews praise the service, one customer reported getting a good car price but poor customer service.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 14,000
best value car
“I was assured that the vehicle was in excellent mechanical condition, and I was repeatedly promised that this was the best value car I could get for the price of AED 14,000”Google review · July 2025
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LOCAL
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The Bottom Line
Carbay Used Cars Trading is a preowned-car dealer in Al Quoz where shoppers can compare budget-friendly options with premium and luxury stock. Reviews describe help choosing between an SUV and sedan, and several buyers say finance, insurance and registration were handled as part of a smooth purchase. The range mentioned by customers is varied: BMW 3 Series, BMW 7 Series, BMW X4 M Sport and a Mercedes AMG GTC all appear in purchase reviews.
There is also a Ferrari collection that drew attention, plus after-sales help including a free service reported with one Audi purchase. Sellers can use the dealership too; one review says a car sold within a few days and another mentions a fair trade-in offer. The overall picture is not completely consistent.
Many customers praise transparency, car-history explanations and after-sales communication, but others report serious issues after purchase. One 2019 Ford Figo buyer described transmission jerking two days later, then a leaking radiator and badly worn tyres. Separate reviews allege an unreturned deposit, a missing tool kit and a car delivered with only one key.
If you visit, get the warranty, promised accessories, key count, vehicle history and deposit-refund terms in writing. Arrange an independent mechanical inspection rather than relying only on a recommended garage, and confirm exactly what finance or insurance assistance includes. Reported prices are customer experiences, not a current price list.