Work Spot
Peaceful seating, comfortable tables and a generally calm atmosphere make it useful for studying or remote work.
Caribou Coffee - Burjuman Center
Al Mankhool
Caribou Coffee is a coffeehouse in BurJuman Center, Al Mankhool, serving signature drinks, breakfast and pastries. Reviews describe it as a cozy place for a quick coffee, a quiet catch-up, or focused work, with options such as iced matcha and decaf coffee.
Reputation Score
4.1
★★★★☆
222 ratings
Source: Google Maps
The Good Stuff
Helpful Service
Many reviews describe staff as welcoming and attentive, including careful explanations of drink choices and app support.
Coffee Options
Decaf is available, and reviewers also mention balanced coffee, pistachio latte and iced matcha with oat milk.
Outdoor Seating
There is seating both inside and outside, including areas described as suitable for smokers and non-smokers.
Food Choices
Reviews mention fresh, filling sandwiches and tasty pastries, muffins and breakfast items.
Weekday Calm
One review found the branch especially quiet on weekdays, which suits reading, working or an unhurried coffee.
Tips for a Better Visit
Visit Weekdays. For a calmer table, consider a weekday visit; one reviewer found it quiet enough to read and unwind.
Use Mall Wi-Fi. If you need reliable internet for work, use BurJuman Mall Wi-Fi instead of relying on the café connection.
Check Orders. Confirm each drink flavour and any food item at the counter, since one group received the wrong cake and coffees.
Check Promotions. Ask about current discounts before paying and check the branch signage, as one review says a displayed promotion was not explained at ordering.
Bring A Layer. If you plan to sit for a while, bring an extra layer because one reviewer found the café too cold.
Try Decaf. Decaf is available, and one reviewer found it balanced rather than bitter; it is worth asking about if you avoid caffeine.
Plan the visit
Practical details
Burjuman Center - Khalid Bin Al Waleed Rd
Al Mankhool, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
Mozzarella & Chicken sandwich
A reviewer called this sandwich fresh, filling and flavourful, with 433 calories.
Turtle Mocha
This chocolate-and-caramel drink was considered drinkable but flatter and less rich than expected.
Turkish coffee
One reviewer returned the following week after enjoying the Turkish coffee and hot chocolate.
Chocomint
The Chocomint was praised for being balanced and not overly sweet.
Common Concerns
Order Errors
A group received the wrong cake and identical coffee flavours, and felt the mistake was not corrected.
Mixed Service
Some customers reported arguing, poor order confirmation and rude treatment, including being asked to leave abruptly near closing.
Drink Consistency
One pistachio latte and iced mocha were described as watery, while a Turtle Mocha was considered flat.
Cold Interior
The air-conditioning can feel uncomfortable: one regular visitor said the seating gets too cold sometimes.
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The Bottom Line
Caribou Coffee at BurJuman Center is a practical coffeehouse in Al Mankhool for a proper sit-down rather than a quick takeaway alone. You can order coffee, mochas, hot chocolate, iced matcha, pastries and breakfast items; reviewers specifically mention the Pistachio Latte, Iced Matcha Latte with oat milk, and Mozzarella & Chicken sandwich. The setting is one of its clearest strengths.
Reviews describe cozy indoor and outdoor seating, a peaceful atmosphere and a branch that is often comfortable for reading, studying or remote work. Weekdays may be quieter, and there are spaces described as suitable for smokers and non-smokers. Seating can get cold, though, so a light layer could be useful.
Service is mostly praised as warm, attentive and accommodating. Staff have helped customers choose drinks, explain menu items and resolve a Caribou app issue. There are also some serious exceptions: customers reported rude behaviour, arguments instead of apologies and an incorrectly prepared order.
For working, the café internet may not be enough on its own; one reviewer found it slow and used the free BurJuman Mall Wi-Fi instead. Drink quality is also not entirely consistent, with some reviewers praising balanced coffee while others found a Pistachio Latte, iced mocha or Turtle Mocha watery or flat. Checking your order and current promotions is sensible.