Convenient location
The hotel is a short walk from the metro, with shops and restaurants nearby.
Carlton Tower Hotel
Al Rigga
Carlton Tower Hotel is a hotel in Al Rigga with rooms and suites, two restaurants and two cafes. Reviews make its creek-facing rooms, walkable access to the metro, souks and nearby shops, and breakfast buffet the main draws, while a pool and spa are part of the stated facilities.
Reputation Score
4.1
★★★★☆
2,368 ratings
Source: Google Maps
The Good Stuff
Creek views
Several guests enjoyed rooms overlooking Dubai Creek, including sunrise and sunset boat views.
Breakfast variety
Some guests found the breakfast varied and particularly enjoyed the hummus.
Clean rooms
Some stays included clean, fresh rooms with useful equipment and comfortable beds.
Helpful service
Multiple reviews describe welcoming, helpful staff and smooth check-in during good stays.
Tips for a Better Visit
Confirm bookings. Confirm your reservation directly before arrival, especially when using an online agency.
Check renovations. Ask about drilling, pool access and alternative facilities before paying, as conditions have changed during renovation.
Check building. Ask whether your booking is in the tower or apartment building, since parking and the pool may be elsewhere.
Write destinations. When ordering a taxi, write down the street number yourself to avoid a wrong destination.
Check toiletries. If you need dental or shaving supplies, ask before arrival because basic toiletries may be limited.
Plan the visit
Practical details
Baniyas Rd - near to Deira Twin Towers
Al Rigga - Deira, Dubai
Popular Mentions
Breakfast buffet
The breakfast buffet is a recurring part of the stay, with reviews ranging from strong variety to repetitive or lukewarm dishes.
Benyasi Café Carlton Hotel
Benyasi Café is mentioned as a convenient place for coffee near the market and a guest’s workplace.
Swimming pool
The swimming pool is part of the hotel experience, though several reviews say it was closed or under renovation.
Ballroom
The Ballroom is used for events, with one guest reporting a positive service experience there.
Common Concerns
Renovation noise
Renovation work has included drilling from early morning and disrupted rooms and breakfast.
Booking problems
Guests reported confirmed reservations being rejected or cancelled at arrival, including Agoda bookings.
No parking
The hotel does not have on-site parking, and nearby RTA spaces can be difficult to find.
Pool closures
The pool has been closed or under renovation in several reviews, sometimes without advance notice.
Hot-water issue
One group reported that both bathroom taps supplied hot water, leaving no usable cold tap.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
45 AED
breakfast buffet
“Let’s start with the breakfast buffet: at 45 AED, it was a total rip-off”Google review · December 2024
DXB
LOCAL
LOCAL
The Bottom Line
Carlton Tower Hotel is a practical base in Al Rigga for guests who value a central location and creek scenery. You can book a creek-view room, eat at the breakfast buffet, use the Benyasi Café for coffee, and—when operating—spend time at the swimming pool. The metro, shops, restaurants, souks and dhow-cruise area are all useful nearby landmarks.
The strongest stays describe clean, comfortable rooms, attentive housekeeping and friendly front-desk service. Some guests stayed for weeks or returned repeatedly, while others appreciated room upgrades and views across the creek. Breakfast feedback is mixed: one guest praised its variety and hummus, but another found the selection repetitive, and a separate review reported a 45 AED buffet as poor value.
The main caution is inconsistency. Reviews from 2025 describe renovation drilling, closed pool facilities, noisy air conditioning, hot-water problems and delayed room allocation. Reservation handling is also a serious concern, with guests reporting cancelled or unrecognised bookings, including agency reservations.
These issues matter particularly for families and large groups. Drivers should plan carefully because the hotel has no on-site parking. Before booking, confirm the building, renovation schedule, pool access and reservation status directly; conditions and facilities have not been consistent across stays.