Easy access
A review describes the location as near a bus station, across from Dubai Metro’s Green Line and accessible by taxi.
Carrefour UAE Head Office
Bur Dubai
Carrefour UAE Head Office is a corporate office in Bur Dubai, linked in reviews with Carrefour’s hypermarket, physical stores and online ordering. Customers mention groceries such as fish and Alain water, plus electronics and appliances including phones, TVs and washing machines, although delivery and after-sales issues recur.
Reputation Score
3.0
★★★☆☆
346 ratings
Source: Google Maps
The Good Stuff
Sea view
The same review highlights a sea view at the Shindaga location, offering a notable setting for a hypermarket visit.
Tips for a Better Visit
Prefer stores. For urgent or high-value purchases, consider buying in store: online orders were reported delayed, cancelled or incorrectly fulfilled.
Check immediately. Test electronics as soon as they arrive and keep the packaging and invoice; one phone was found faulty five days after purchase.
Confirm installation. Before paying for appliances, confirm installation terms in writing; a washing-machine buyer received conflicting information about inclusion.
Verify prices. Check the receipt before leaving: one shopper said four boxes of water were charged at AED71 instead of AED34.
Protect chilled food. For grocery delivery, avoid accepting food left outside; one order arrived at 2:47am while the household was asleep.
Plan the visit
Practical details
43 27th St
Al Shindagha - Al Fahidi, Dubai
| Mon | 8:00 AM – 5:30 PM |
| Tue | 8:00 AM – 5:30 PM |
| Wed | 8:00 AM – 5:30 PM |
| Thu | 8:00 AM – 5:30 PM |
| Fri | 8:00 AM – 5:30 PM |
| Sat | 8:00 AM – 5:30 PM |
| Sun | 8:00 AM – 5:30 PM |
Common Concerns
Late orders
Online deliveries were reported arriving days or weeks late, including one order cancelled only after two weeks.
Refund delays
Customers describe refunds taking weeks or months, including a returned defective item still awaiting repayment after more than two months.
Wrong items
Several shoppers received products different from what they ordered, including a laptop listed as the wrong model.
Poor support
Reviews repeatedly mention unanswered calls and WhatsApp messages, with promised callbacks failing to arrive.
Aftercare gaps
Appliance buyers reported unresolved installation, collection and repair problems, including a washing machine repair visit that never happened.
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The Bottom Line
Carrefour UAE Head Office is a corporate office in Bur Dubai, associated in these reviews with Carrefour’s hypermarket, physical branches and online shop. You can buy everyday groceries such as fish and Alain water, or order larger purchases including TVs, phones, fridges and washing machines. One reviewer also described the location as close to a bus station and Dubai Metro’s Green Line, with taxis available nearby.
The clearest dividing line is between browsing in a store and relying on online fulfilment. Reviews report orders arriving several days late, being cancelled after two weeks, arriving incomplete or containing the wrong model. Appliance deliveries brought further complaints: a washing machine was not delivered, a cooker did not match its described height, and installation promises were disputed.
After-sales support is the main caution. Customers describe unanswered calls and WhatsApp messages, repeated promises that someone would call, and refunds still pending after returns. One defective fridge case reportedly left the customer paying for two fridges while waiting for collection and repayment.
If you do buy electronics or appliances, inspect them immediately, retain the invoice and packaging, and confirm installation and return terms before payment. For groceries, check chilled items and the receipt at delivery or checkout.