Durable Build
Several reviews describe the footwear as sturdy, supportive and made for long-term use, including rugged materials and strong construction.
Caterpillar
Port Saeed
Caterpillar is a shoe store in Port Saeed focused on sturdy everyday, work and safety footwear. Reviews also mention rugged casual designs, helpful sizing assistance and accessories for CAT fans, though stock, service and after-sales experiences vary.
Reputation Score
3.9
★★★★☆
143 ratings
Source: Google Maps
The Good Stuff
Safety Boots
CAT safety boots are praised for combining comfort with an appealing look, making them a notable option for work footwear.
Design Range
The selection includes rugged styles as well as more casual designs, with reviewers also noting strong colour choices and new models.
Helpful Staff
Some customers received patient sizing help and described the staff as cooperative, friendly or attentive.
Accessories
The outlet is not limited to shoes; one review specifically mentions a variety of accessories for CAT enthusiasts.
Outdoor Gear
A reviewer found trekking and outdoor gear, including jackets and shoes, useful for backpacking.
Tips for a Better Visit
Check Soles. Inspect the sole and glue before paying, as some customers reported separation after one to four wears.
Confirm Size. Ask about your exact size before choosing a design; reviews mention unavailable sizes and a maximum size of 45.
Ask Warranty. Clarify warranty coverage and have it written on the receipt, since one customer found the policy unclear and was offered repair instead.
Check Stock. Ask whether the pair is new stock and inspect display shoes, as one review raised concerns about old models.
Locate Carefully. If you struggle to find the shop, ask mall security for directions; a reviewer said the map location was different.
Compare Prices. Compare the price with other retailers before buying, particularly for higher-priced footwear.
Plan the visit
Practical details
Shop No.69, Level 1, City Centre Deira, Garhood
Port Saeed - Deira, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Caterpillar Shoe
A customer bought a Caterpillar shoe for approximately AED 490, but reported that its sole later came off.
safety shoe
Safety shoes are a recurring reason to visit, with reviews describing a broad collection and options for work use.
trolley bag
The store also sells trolley bags, although one customer found the handle bent after a light fall.
Common Concerns
Quality Concerns
Some buyers reported soles coming off after one to four wears, including a pair bought for approximately AED 490.
Service Issues
Reviews include complaints about rude or unprofessional sales interactions, including a refusal to address a dirty second shoe.
Size Gaps
Popular designs may not be available in the required size; one reviewer said the maximum size was 45 and ordering was refused.
High Prices
Some customers consider the range costly or above average, and one said the same shoe was cheaper elsewhere.
Delivery Delays
An online order had remained in transit for 28 days, with the customer still waiting for delivery and an invoice update.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
approx 490 AED
Caterpillar Shoe
“Had visited Dubai from India in April'2023 and bought this Caterpillar Shoe for approx 490 AED from Caterpillar store, Details City Centre mall”Google review · July 2023
DXB
LOCAL
LOCAL
The Bottom Line
Caterpillar is a Port Saeed shoe store for CAT footwear, with the strongest review interest around safety shoes, CAT Safety Boots and rugged everyday styles. You can also find casual designs, trekking and outdoor gear, jackets and accessories. The appeal is straightforward: several customers describe supportive construction and materials intended for demanding use, while one engineer praised the comfort and look of the safety boots.
The experience is not consistent. Some shoppers mention friendly, helpful staff and pressure-free sizing assistance, but others describe rude sales interactions or poor product handling. Size availability is a recurring practical issue; one reviewer said the maximum size was 45 and that staff would not order a needed size.
Prices are also often viewed as above average, although older reviews mention offers and stock-clearance sales. Inspect shoes carefully before paying, especially the sole, glue and condition of the second shoe. A few customers reported soles separating after one to four wears, and warranty handling has been questioned: one damaged pair was offered repair rather than replacement.
If ordering online, be cautious about delivery tracking; one order remained marked in transit for 28 days. For the shop itself, ask mall security if it is hard to locate.