Helpful fitting
Staff took time to compare formalwear sizes, colours and fits, helping one couple finish shopping before a movie.
Centrepoint - Dubai Hills Mall
Dubai Hills Estate
Centrepoint is a family-focused department store in Dubai Hills Estate, bringing together fashion, shoes, beauty, home essentials and baby shopping. Reviews make it especially useful for choosing makeup such as SheGlam products or finding children’s clothing and baby items with in-store assistance.
Reputation Score
4.8
★★★★★
1,702 ratings
Source: Google Maps
The Good Stuff
Baby support
Reviews describe patient help with baby items, including assistance for parents shopping with two children.
Product alternatives
A shopper found staff knowledgeable about available choices, alternatives and sizes across clothing and shoes.
Makeup help
A customer received patient guidance that helped them choose the right makeup.
Fast checkout
Several reviews praise efficient billing, including a checkout described as fast and accurate.
Good value
One shopper described the general range as good quality at a reasonable price, while another praised children’s clothing prices.
Stock arranging
A review says unavailable in-store items were arranged, making the purchase smoother.
Tips for a Better Visit
Ask discounts. At the till, ask which discounts are currently available; one shopper says this helped them save.
Check stock. If an item is missing from the floor, ask whether it can be arranged from elsewhere in the store or network.
Allow time. Leave extra time for payment, especially with children, as one visit involved a wait of over 30 minutes.
Confirm product. In Babyshop, state the exact product type you want and check the alternatives before deciding.
Verify delivery. For urgent baby purchases, confirm the delivery status rather than relying only on the promised window.
Check refunds. After an online return, verify that every returned item has been included in the refund.
Plan the visit
Practical details
Al Khail Rd
Hadaeq Sheikh Mohammed Bin Rashid, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
SheGlam products
A shopper visited specifically for makeup and bought SheGlam products.
Joie Finiti Stroller
A review mentions an online order for this stroller, with delivery concerns attached.
Shukran
A customer was advised to use Shukran points during a transaction.
Summer and beach collection
One regular shopper specifically praised the store’s summer and beach collection.
Handsfree breastpump
A Babyshop review discusses searching for a hands-free breast pump and the importance of getting the requested type.
Common Concerns
Delivery delays
Online orders were reported as late or stuck in processing, including a stroller promised for the following day.
Refund problems
One online return involving four items produced refunds for only two, with warehouse tracking unresolved.
Queue delays
A customer waited more than 30 minutes despite seeing an almost empty queue.
Product advice
A baby-shop shopper felt their request for a hands-free breast pump was not properly understood and that alternatives were not shown.
Voucher dispute
One review describes a disagreement over baby vouchers and says the interaction with a manager felt rude.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 1,699
Joie Finiti Stroller
“I placed an order on April 10th (Order #9326041061596) for a Joie Finiti Stroller worth AED 1,699”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Centrepoint at Dubai Hills Mall is a broad department store covering fashion, shoes, beauty, home essentials and baby shopping. It is particularly useful when you want to compare clothing sizes and fits in person, choose makeup with assistance, or shop for children’s items. One review mentions a summer and beach collection, while another highlights SheGlam makeup products.
The strongest pattern in the reviews is hands-on service on the shop floor. Customers describe staff helping with formal shirts and trousers, finding children’s sizes, choosing shoes and explaining baby products. One shopper says unavailable items were arranged for them, and another appreciated being shown alternatives and sizes across clothing and shoes.
Checkout also receives praise for fast, accurate processing, with discounts and Shukran points mentioned as useful extras. There are important caveats if you plan to order online. Reviews report delayed deliveries, an order stuck at “Processing”, and a return where only two of four items had been refunded.
In-store service is not uniformly smooth either: one customer waited over 30 minutes at an almost empty queue, while baby-product advice and voucher handling drew complaints. For urgent purchases, check stock, delivery status and refund details carefully before relying on them.