Fast repairs
An Apple computer screen issue was corrected within two hours, with the customer also praising the replacement materials.
Cerebral Computers LLC – IT Support & Computer Repair Dubai
Bur Dubai
Cerebral Computers LLC is a computer repair and IT support shop in Bur Dubai, handling laptops, Macs, mobiles, printers and business systems. Reviews make its fast hardware work especially clear: customers report Apple screen repairs within two hours, plus Tally Prime installation and troubleshooting for accounting setups.
Reputation Score
4.7
★★★★★
117 ratings
Source: Google Maps
The Good Stuff
Laptop upgrades
Customers report prompt laptop upgrades, including RAM and SSD work, as well as broader hardware servicing.
Tally support
Reviews specifically mention Tally Prime installation, troubleshooting and ongoing support for accounting software users.
POS systems
Restaurant and retail customers mention supplied POS machines and software, including a system installed in a restaurant.
Network projects
One business review describes offices in Muscat, Riyadh, Dubai and India being interconnected for smoother data flow and lower costs.
MacBook work
Customers mention MacBook repairs, including a screen replacement completed within an hour and keyboard and battery changes within a few hours.
Printer repairs
Printer support includes a reported HP paper-pickup repair and a separate complaint rectified through a quick response.
Mobile batteries
A customer reports an iOS and Android device battery replacement using a genuine part.
Tips for a Better Visit
Ask upgrades. If your laptop feels slow, ask about a combined RAM and SSD upgrade; one customer reported a swift response for both.
Check turnaround. For urgent Apple screen work, ask about turnaround before handing it over; one repair was completed within two hours.
Request diagnostics. With a failing laptop, request a full hardware check: a Lenovo repair also uncovered a failing hard drive beyond the original fan fault.
Confirm coverage. When buying a laptop, ask what guarantee and after-sales support are included; one buyer specifically mentioned both.
Clarify terms. If considering a soft-phone service, confirm the SOA and service-continuation terms in writing before proceeding.
Plan the visit
Practical details
21a Al Raffa St
Al Souq Al Kabeer - Al Fahidi, Dubai
| Mon | 9:30 AM – 9:30 PM |
| Tue | 9:00 AM – 9:30 PM |
| Wed | 9:00 AM – 9:30 PM |
| Thu | 9:00 AM – 9:30 PM |
| Fri | 9:00 AM – 9:30 PM |
| Sat | 9:00 AM – 9:30 PM |
| Sun | 5:00 PM – 9:00 PM |
Common Concerns
Soft-phone dispute
One long-term customer reports extremely poor soft-phone service and says it was stopped over an incorrect SOA.
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The Bottom Line
Cerebral Computers LLC is a Bur Dubai computer repair and IT support shop where customers come for laptop, MacBook, mobile and printer repairs, as well as business technology. The strongest pattern in the reviews is practical hardware work: RAM and SSD upgrades, MacBook screen replacements, laptop fault-finding and an Apple computer screen repair reportedly completed within two hours. Businesses also use the company for named systems rather than only one-off repairs.
Reviews mention Tally Prime accounting software installation and troubleshooting, along with POS machines and software installed for a restaurant and supplied for retail use. A larger networking project connected offices across Muscat, Riyadh, Dubai and India, so the reviews cover both individual devices and multi-office IT requirements. Turnaround is often described as quick, but it is worth asking for a diagnosis and written service terms before approving work.
In one Lenovo X1 Carbon case, the team found a failing hard drive in addition to the obvious fan problem. Laptop buyers have mentioned a guarantee and after-sales service, while a long-term customer raised a serious complaint about poor soft-phone service being stopped over an incorrect SOA. That issue appears in two reviews, so clarify continuation and billing terms if you are considering a soft-phone arrangement.