Detailed diagnostics
One visit included a thorough inspection followed by a test drive to explain a noise over road bumps.
CHANGAN Service Centre
Al Quoz
CHANGAN Service Centre in Al Quoz combines a car showroom with vehicle maintenance and inspection services. Reviews point to careful explanations, regular progress updates and, in some cases, quick turnaround when the service process is well coordinated.
Reputation Score
4.5
★★★★★
777 ratings
Source: Google Maps
The Good Stuff
Efficient turnaround
Some routine visits were completed faster than expected, including a car dropped off at 10 AM and reported ready at 2 PM.
Clean facility
A customer described the facility as clean and the reception as welcoming.
Tips for a Better Visit
Book early. Arrange a booking well ahead and confirm it directly; one customer could not secure an appointment through calls, WhatsApp or email.
Check parts. Before approving work, ask whether required parts and accessories are physically available, since spark plugs and other parts have been reported out of stock.
Verify work. Compare the promised service items with the final report and inspect the car before leaving, especially for major services.
Allow time. Build several hours into your schedule for routine servicing, as one customer reported an approximately four-hour visit.
Plan the visit
Practical details
14 Street 1
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 12:00 PM, 1:00 PM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Scheduled maintenance
Customers use the centre for scheduled maintenance, although booking access is a recurring issue in some reviews.
Vehicle inspection
Vehicle inspections are described as professional and efficient, with some visits including detailed diagnostic explanations.
Major Service
Reviews mention major services for Changan vehicles, including 40k, 50k and 80k service milestones.
Common Concerns
Booking failures
Customers report unanswered calls, ignored WhatsApp messages and difficulty booking even when visiting the centre in person.
Parts delays
Replacement parts and accessories have reportedly taken months to arrive, including one screen that remained unresolved for almost a year.
Work disputes
One customer said an air filter included in the service appeared untouched and received no follow-up after raising the concern.
Incomplete service
A customer paid for a major service but said promised items, including rotation and spark plugs, were not completed or available.
Long waits
One review says regular servicing took around four hours, with the car wash sometimes unavailable afterwards.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1500 AED
Major Service
“Worst experience ever !! I paid 1500 AED for only replacing engine oil and some filters plus ( inspections ) and that they call it Major Service !!”Google review · March 2026
DXB
LOCAL
LOCAL
The Bottom Line
CHANGAN Service Centre in Al Quoz is a dealership and maintenance stop where customers bring vehicles for scheduled maintenance, major services and vehicle inspections. The best experiences are notably hands-on: reviews describe technical issues being explained clearly, progress updates being shared, and a test drive used to explain a noise over road bumps. Some customers also report receiving their cars earlier than promised.
That consistency is not universal. The biggest practical weakness is booking. Multiple reviews describe unanswered call-centre calls and ignored WhatsApp messages, while one customer said the centre would not even make a booking during a walk-in visit.
Parts availability is another concern, with reports of accessories and replacement parts delayed for months. One screen reportedly remained unresolved for almost a year. If you go, confirm the appointment and parts before handing over the car.
For a major service, check that every promised item appears on the final report and inspect the vehicle before leaving. Pricing also deserves careful clarification: one customer said they paid 1500 AED for a Major Service but disputed which items were actually completed. Overall, the centre can be reassuring when communication is strong, but after-sales follow-up remains uneven and worth checking in advance.