Comfortable shoes
Customers repeatedly highlight comfortable footwear, including shoes and sandals suitable for everyday wear.
Chic
Downtown Dubai
Chic is a Downtown Dubai store focused on leather goods and accessories, with reviews highlighting shoes, slippers and sandals. It is worth considering if comfortable footwear, varied styles and hands-on help while choosing a size or gift matter to you.
Reputation Score
4.7
★★★★★
146 ratings
Source: Google Maps
The Good Stuff
Style range
The selection covers casual everyday shoes through to more formal options, giving shoppers useful choice.
Quality slippers
One returning customer specifically comes back for the brand’s slippers, citing their quality and help with sizing.
Handmade detail
A review describes the products as handmade, with attention to detail that stood out during the purchase.
Quick service
A customer reported good prices alongside quality products and fast service.
Tips for a Better Visit
Confirm exchanges. Ask about the exchange policy and sizing before paying, since one customer reported a refusal to swap an unused shoe.
Verify materials. For bags, confirm the material on the product or receipt rather than relying only on a verbal description.
Bring Fazaa. If you plan to use Fazaa, bring the physical card; a screenshot was not accepted in one review.
Check caps. Inspect men’s caps carefully before purchase, as one customer reported the same problem with five caps.
Try footwear. Try shoes or sandals on in-store and compare sizes; reviews specifically praise their comfort and mention help with fit.
Plan the visit
Practical details
Level 1, Fashion Avenue The Dubai Mall, Downtown
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Exchange dispute
One customer said an unused pair could not be exchanged for a better-fitting size, so check the exchange terms before buying.
Cap quality
A customer reported the same quality problem across five men’s caps and asked for better cotton material.
Material concern
One review says a bag described in-store as genuine leather was later identified by the customer as polyurethane.
Product complaint
Another customer described four recently purchased products as cheap quality.
DXB
LOCAL
LOCAL
The Bottom Line
Chic is a Downtown Dubai store for leather goods and accessories, with customer reviews concentrating on footwear. You can browse shoes ranging from casual everyday styles to more formal options, as well as slippers and sandals. Bags are also mentioned, including purchases made as gifts and repeat visits for shoes and bags.
Comfort is the clearest product strength in the reviews. Customers describe the shoes and sandals as comfortable, and one returning shopper specifically praises the quality of the slippers. Another review calls the products handmade, with close attention to detail.
Service is generally described as friendly and helpful, with staff assisting with product information, sizing, gift ideas and smooth purchases. There are a few reasons to shop carefully. One customer reported that an unused shoe could not be exchanged for a better size, while another said a bag described as genuine leather proved to be polyurethane.
Men’s caps also received a serious quality complaint, involving the same problem across five caps. Confirm exchange terms and material details before paying, and bring a physical Fazaa card if you intend to use that benefit; one review says a screenshot was not accepted.