Quick collection
One visitor completed submission and passport collection in under 30 minutes, with collection taking less than a week after online approval.
Falcon Phase 2
Chinese Visa Application Service Centre in Falcon Phase 2 handles Chinese visa submissions and passport collection, including regular and premium-service routes. Reviews suggest the process can be quick when documents are complete and queues are light, but visitors should verify entry cut-offs and prepare for inconsistent communication.
Source: Google Maps
One visitor completed submission and passport collection in under 30 minutes, with collection taking less than a week after online approval.
Some visitors found the security and counter teams professional and clear about document requirements and the application process.
Arriving at 9 AM worked well for one applicant, who waited less than 10 minutes for submission and under five minutes for collection.
The centre has a seating area, coffee lounge and kids corner, which can make a longer visit easier.
Payments can be made by cash or card when your application is called.
Several reviews describe polite, efficient counter staff, including a 25-minute visit completed without hassle.
Print everything. Bring printed copies of your passport, flight, hotel, UAE residency, UAE ID, application and submitted documents.
Arrive early. Aim for opening time for regular service; one 9 AM arrival waited under 10 minutes, while later visits took hours.
Check cut-offs. Confirm the regular-service intake cut-off before travelling, as reviewers reported closure before the advertised end of the working day.
Watch timing. After online approval, submit documents within 60 days; applying too early may require a return visit.
Keep receipts. Keep the payment receipt and pickup document, as the review says both are needed when collecting your passport.
Plan time. Allow several hours for standard submission rather than assuming the advertised closing time guarantees entry.
Plan the visit
| Mon | 9:00 AM – 4:00 PM |
| Tue | 9:00 AM – 4:00 PM |
| Wed | 9:00 AM – 4:00 PM |
| Thu | 9:00 AM – 4:00 PM |
| Fri | 9:00 AM – 4:00 PM |
| Sat | Closed |
| Sun | Closed |
Premium service is presented as a faster route, but several applicants questioned being directed to it when standard intake was said to be full.
The Platinum Lounge is a premium option mentioned in complaints about being asked to pay extra when regular entry was refused.
Multiple visitors say calls go unanswered and emails receive no reply, making online problems and application status difficult to resolve.
Applicants reported being turned away during advertised hours or told regular-service intake had closed while premium service remained available.
Standard submissions can take hours; one visitor waited more than two and a half hours to submit a passport.
Security interactions are a recurring concern, with reports of shouting, restricted entry and unhelpful responses at the door.
Some applicants received unclear or changing document guidance, including requests for extra papers after an initial review.
These are customer-reported mentions, not a current price list. Prices may have changed.
Platinum Lounge
“When I asked why, they said that working hours had ended and that there was no space in the regular hall, but I could proceed only if I paid an additional fee of AED 525 for the Platinum Lounge”Google review · July 2026
premium
“I came at 9:15am, 15 minutes from opening hour, and they said they are full and can’t accept any more applications to the standard service, if I wish I can pay extra AED 210 and for premium”Google review · April 2026
The Bottom Line
The Chinese Visa Application Service Centre in Falcon Phase 2 is where applicants submit Chinese visa documents and later collect their passports. Reviews mention regular and premium routes, online application approval, document checking, payment at the counter and passport pickup. When everything is in order, the visit can be remarkably short: one applicant finished submission and collection in under 30 minutes, while another waited less than 10 minutes after arriving at 9 AM.
The experience is far less predictable for standard service. Several visitors report queues of one to three hours, early closure of the regular intake and being directed towards premium services during published opening hours. Security behaviour is another repeated complaint, although other reviewers describe helpful guidance and professional counter staff.
The centre has normal and premium lounges, seating, a coffee lounge and a kids corner. Come with every document printed, including your passport copy, flight and hotel bookings, UAE residency, Emirates ID and application papers. If you applied online, submit within 60 days of approval and keep both the payment receipt and pickup document.
Phone and email support appear unreliable, so confirm the latest intake timing before travelling if possible.