Chocolate quality
Customers describe the chocolates as fresh, carefully made and delicious, with pistachio, hazelnut and Italian flavours standing out.
Al Barsha
Chocolala in Al Barsha is a chocolate shop focused on handmade chocolates, cakes, sweets and ice cream. Reviews make it especially worth considering for gift boxes, pistachio-kunafa chocolates and custom cakes with detailed designs.
Source: Google Maps
Customers describe the chocolates as fresh, carefully made and delicious, with pistachio, hazelnut and Italian flavours standing out.
Several customers praised custom cakes for matching their requested designs and receiving compliments for both taste and decoration.
Elegant packaging and ready-made boxes make the shop useful when you need a present without a long wait.
The selection includes varied chocolates, dates, sweets and savoury snacks, with options for different budgets.
Some visitors were offered generous samples or a whole piece to taste, making it easier to choose unfamiliar flavours.
A customer said a bespoke chocolate order was arranged carefully, with photos shared on WhatsApp to confirm the boxing.
One review describes finding a broad selection while getting in and out quickly.
Confirm cakes. For an event cake, reconfirm dimensions, decoration and collection or delivery shortly before the date; one order failed despite being placed two weeks early.
Check delivery. Ask whether delivery is operating before ordering a cake, as one customer was told the service was temporarily suspended.
Ask flavours. Request flavour guidance or samples where available, especially if choosing individual chocolates from less clearly labelled displays.
Consider sweetness. If you prefer less-sweet chocolate, ask about the options first; one reviewer found the New Year selection too sweet.
Try pistachio. The pistachio-kunafa chocolate is a notable choice, though one review found the filling thinner and the pistachio less prominent than expected.
Plan the visit
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
A reviewer called this a refined, less-sweet version of Dubai chocolate and rated it their favourite among those tried.
This flavour was described as having an amarena cherry centre and a distinctly Italian taste.
One visitor came in for chocolates and left with this cake, praising it as delicious.
Chocolate eggs are specifically mentioned as a consistently delicious choice.
Customers mention custom cakes for occasions, with designs made to their requests and cakes praised for their taste.
Reviews are sharply divided on service, with multiple customers describing staff as rude, unprofessional or unwilling to help.
One customer found a piece of plastic inside a chocolate and said support did not respond to the replacement request.
A birthday cake ordered two weeks ahead was not ready for collection until after the event, following confusing delivery messages.
A custom cake was reported as shorter than ordered, with the requested gold foil also missing and no compensation offered.
Chocolate flavours are not always labelled clearly on wrappers, and one customer found the display bins hard to see while choosing.
The Bottom Line
Chocolala in Al Barsha is a practical stop for handmade chocolates, gift boxes and celebration cakes. Reviews repeatedly praise the chocolate quality and the range of flavours, especially pistachio, hazelnut and Italian-style pieces. The elegant packaging also makes it easy to put together a present, while custom cakes have often been praised for matching requested designs and tasting good.
There are some memorable specialities to look for: the Dubai chocolate with pistachio cream and kunafa, Italian chocolate cheesecake chocolates with an amarena cherry centre, chocolate eggs and pomegranate baklava cake. Sampling can help, although experiences vary; one visitor received whole samples, while others felt uncomfortable asking to taste. Service is the main uncertainty.
Several customers describe warm, attentive help, but others report rude or dismissive treatment. Cake orders need extra care: reviews mention a missed birthday delivery and a cake that did not match its agreed height and decoration. Confirm the details and delivery arrangements close to the event.
Reported prices include AED 147 per kilogram for assorted chocolates and AED 26 per piece for pistachio kunafah chocolate, excluding Talabat delivery; treat these as customer-reported examples rather than a current price list.