Italian classics
Carbonara, pizzas and other pasta dishes are the clearest strengths, with several reviews calling out authentic Italian flavours.
Al Sufouh
Ciao Bella is an Italian restaurant in Al Sufouh, bringing classic pasta, pizza and drinks to Dubai Media City. Reviews make it especially appealing for a relaxed lunch, business gathering or evening built around dishes such as carbonara and a well-made cocktail.
Source: Google Maps
Carbonara, pizzas and other pasta dishes are the clearest strengths, with several reviews calling out authentic Italian flavours.
A group of 11 was handled smoothly, with everyone kept comfortable and well looked after.
The interiors range from cozy and welcoming to colourful and urban, with quieter corners for relaxed meals or conversation.
Reviews repeatedly describe the team as attentive and accommodating, including during breakfast and larger gatherings.
There is a terrace with a designated smoking area, useful if your group needs an outdoor option.
The setting has been described as suitable for online work and meetings, with a hotel location that is convenient for nearby offices.
Foods and drinks mentioned in reviews of Ciao Bella, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
“Ciao Bella Spiritz is an absolute must-try! Full of flavour, and beautifully crafted. Thank you, Sachin, for introducing us to the delicious creation 🥂”
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“Ciao Bella Spiritz is an absolute must-try! Full of flavour, and beautifully crafted. Thank you, Sachin, for introducing us to the delicious creation 🥂”July 2026
“Tried the Ciao Bella Spiritz and absolutely loved it! It was refreshing, unique, and beautifully balanced with the perfect blend of flavours. A special shout-out to Sachin for crafting such a wonderful drink.”July 2026
“Aćai and Finger Banana with Granola, Pineapple, Greenapple, fresh Coconut & Honey. What a way to start the day with a generous bowl of Aćai topped with Bananna, Granolas etc. Superb in taste.”
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“Aćai and Finger Banana with Granola, Pineapple, Greenapple, fresh Coconut & Honey. What a way to start the day with a generous bowl of Aćai topped with Bananna, Granolas etc. Superb in taste.”November 2019
“It’s a place you can relax and enjoy some good Italian pasta… with a good cocktail like Aloe-Ha made well! 👍❤️”
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“It’s a place you can relax and enjoy some good Italian pasta… with a good cocktail like Aloe-Ha made well! 👍❤️”April 2026
“Berry blast with Mixed berries, Apple and Lime. For all the berry lovers this is Heaven.”
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“Berry blast with Mixed berries, Apple and Lime. For all the berry lovers this is Heaven.”November 2019
“Burrata with Heirloom tomatoes was amazing and decorated with veggies & Tomatoes. The Burrata was very fresh and very soft and cold making it more enjoyable.”
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“Burrata with Heirloom tomatoes was amazing and decorated with veggies & Tomatoes. The Burrata was very fresh and very soft and cold making it more enjoyable.”November 2019
“CaféM Club with eggs, Grilled Chicken, AvocadoN Tartar sauce and Fries. This one is a nice loaded Club sandwich to keep you going throughout the day.”
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“CaféM Club with eggs, Grilled Chicken, AvocadoN Tartar sauce and Fries. This one is a nice loaded Club sandwich to keep you going throughout the day.”November 2019
“We started our lunch with their Classic Wild Mushrooms with Black Truffle and chives Soup. This soup was having the perfect consistency, very delicious in taste and was served in a nice porcelain cutlery. A very must try !”
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“We started our lunch with their Classic Wild Mushrooms with Black Truffle and chives Soup. This soup was having the perfect consistency, very delicious in taste and was served in a nice porcelain cutlery. A very must try !”November 2019
“So i decided to return to CIAO BELLA yesterday and had to enjoy some other dishes like the diavola pizza and the spaghetti pesto which was amazing.”
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“So i decided to return to CIAO BELLA yesterday and had to enjoy some other dishes like the diavola pizza and the spaghetti pesto which was amazing.”November 2021
“Fondue and wine were great and would recommend to my peers.”
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“Fondue and wine were great and would recommend to my peers.”February 2026
“Prawns, Crab & Avocado sandwich with marie rose sauce. After a long time we had a nice tasting sandwich which suited the mood of the Cafe. The sauce used was very nice in taste and we believe it is their secret sauce created by their Chef which made it so tasty.”
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“Prawns, Crab & Avocado sandwich with marie rose sauce. After a long time we had a nice tasting sandwich which suited the mood of the Cafe. The sauce used was very nice in taste and we believe it is their secret sauce created by their Chef which made it so tasty.”November 2019
“I recommend the ravioli di zucca with pumpkin and the hazelnut dessert is very tasty!”
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“I recommend the ravioli di zucca with pumpkin and the hazelnut dessert is very tasty!”November 2022
“I can highly recommend the carbonara and the mocktails.”
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“I can highly recommend the carbonara and the mocktails.”October 2024
“So i decided to return to CIAO BELLA yesterday and had to enjoy some other dishes like the diavola pizza and the spaghetti pesto which was amazing.”
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“So i decided to return to CIAO BELLA yesterday and had to enjoy some other dishes like the diavola pizza and the spaghetti pesto which was amazing.”November 2021
“They have fresh pasta and delicious tuna tartare.”
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“They have fresh pasta and delicious tuna tartare.”November 2022
Mixed feedback
“Hospitable hosts, Very Good Chef Gunith, Aaru and Asmita, Delicious dishes, beautiful presentation, The New Launch Orata alla grilglia Dish wonderful.”
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“Hospitable hosts, Very Good Chef Gunith, Aaru and Asmita, Delicious dishes, beautiful presentation, The New Launch Orata alla grilglia Dish wonderful.”January 2024
Mixed feedback
“Advisable smoothies, special tiramissu that is mixed upon demand at your table so not to compromise the crispiness of the bites...”
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“Advisable smoothies, special tiramissu that is mixed upon demand at your table so not to compromise the crispiness of the bites...”September 2025
“Beetroot boost with Orange juice, Ginger and Carrot. Very rejuvenating without added sugars.”
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“Beetroot boost with Orange juice, Ginger and Carrot. Very rejuvenating without added sugars.”November 2019
“To Sachin, who consistently makes the perfect mocha latte ☕️”
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“To Sachin, who consistently makes the perfect mocha latte ☕️”January 2026
“The starter with the fish- Orata Alla Griglia was disappointing so as the Crostini Al Salmone the brochettes could have been more crispy!”
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Critical review excerpts
“The starter with the fish- Orata Alla Griglia was disappointing so as the Crostini Al Salmone the brochettes could have been more crispy!”April 2026
Ask happy hour. Ask about the current happy-hour details before ordering; a review specifically mentions the happy hour being explained at the table.
Try lunch promo. Check whether the lunch promotion is running; one review mentions a main course plus salad deal.
Reserve groups. For a birthday or larger gathering, reserve ahead rather than relying on walk-in space; one celebration was booked 10 days in advance.
Use terrace. If you need a smoking area, request the terrace, which one diner says has a designated smoking section.
Work quietly. For a coffee, online meeting or remote-work session, the setting has been described as conducive to working.
Check portions. If you are particularly hungry, ask about pasta serving sizes before ordering because one review found the portion too small.
Plan the visit
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
One diner found the pasta portion too small, and an earlier review made the same complaint about linguine.
A table-side tiramisu preparation was criticised for a hard biscuit, warm cream, an overly soft appearance and a long wait.
Construction around the area was noticeable during one lunch visit and may affect the surroundings.
Flies were annoying at one table during a visit in the hotel setting.
One diner said the server could not answer many questions about the menu, suggesting advice may vary by visit.
The Bottom Line
Ciao Bella is an Italian restaurant in Al Sufouh, set within Media One Hotel in Dubai Media City. The menu gives you plenty to work with for a business lunch, casual catch-up or group dinner: reviewers mention Spaghetti Alla Carbonara, pepperoni pizza, ravioli di zucca and fresh pasta. Several diners also use it for birthdays and business gatherings, including one group of 11 that the team handled smoothly.
The atmosphere is a major part of the appeal. Reviews describe cozy, colourful interiors, a serene lunch setting and different corners for chatting, while another visitor found it suitable for online work and meetings. There is also a terrace with a designated smoking area.
Service is usually the strongest theme in the feedback, with repeated mentions of attentive, friendly and accommodating hospitality. A few details are worth keeping in mind. One diner found the pasta portion small, and another was disappointed by a table-side tiramisu that took too long and had a hard biscuit and warm cream.
Construction nearby and flies at one table were also mentioned. Before ordering, ask about the happy hour or lunch promotion, and reserve ahead for larger celebrations.