Calming setting
The tranquil atmosphere and 69th-floor views make the spa feel removed from the city.
Ciel Spa
Business Bay
Ciel Spa in Business Bay is a relaxation-focused spa with massage treatments, facial and body-scrub options, a lounge, steam rooms and jacuzzi facilities. Reviews especially point to the calming setting, 69th-floor views and treatments such as the couples gold package and fire and ice facial.
Reputation Score
4.8
★★★★★
124 ratings
Source: Google Maps
The Good Stuff
Skilled massage
Several reviews describe attentive massage work, including therapists asking which areas need more treatment.
Massage beds
One visitor called these the best massage beds they had ever used, a useful detail for comfort-focused bookings.
Couples package
The couples gold package has brought one pair back two weeks in a row.
Celebration touches
For a birthday visit, the team made a towel cake and offered treats, adding a thoughtful celebratory touch.
Yoga sessions
A regular visitor says the yoga is exceptional and remains enjoyable after almost a year of visits.
Facility upkeep
At least one recent visitor found the steam room, jacuzzi and lounge exceptionally clean and well-maintained.
Tips for a Better Visit
Check policy. Before paying in full, ask about emergency changes and cancellation terms; one booking was canceled after a rescheduling request.
Confirm access. If you want to use the spa facilities together, confirm the current couples-access arrangement before arriving.
State pressure. Tell the therapist your preferred pressure clearly; one guest specifically requested a strong massage and got the intensity wanted.
Check facilities. Inspect the jacuzzi or steam room on arrival and raise any hygiene issue immediately, as conditions were not consistent across reviews.
Try same-day. A same-day spa booking was accommodated, so it may be worth calling even when you have not planned far ahead.
Plan the visit
Practical details
Marasi Dr
Business Bay, Dubai
| Mon | Closed |
| Tue | 12:00 PM – 9:00 PM |
| Wed | 12:00 PM – 9:00 PM |
| Thu | 12:00 PM – 9:00 PM |
| Fri | 12:00 PM – 9:00 PM |
| Sat | 12:00 PM – 9:00 PM |
| Sun | 12:00 PM – 9:00 PM |
Popular Mentions
Fire and Ice Facial
The fire and ice facial was praised by a visitor’s sister during a combined spa visit.
Island Morning Coffee Scrub
This 30-minute scrub was booked alongside a longer massage and is one of the specifically named body treatments in the reviews.
Golden Touch/Glow & Top Shape Massage
A visitor paired this 60-minute massage with the Island Morning Coffee Scrub.
Deep Tissue Massage
A visitor specifically mentioned receiving a deep tissue massage and described the facility as nice and clean.
Common Concerns
Rescheduling policy
A paid two-person booking was canceled after an emergency rescheduling request, with the reviewer saying the full amount was retained.
Jacuzzi hygiene
One visitor reported ants around the jacuzzi and left before completing half an hour.
Shower privacy
A review says the shower doors did not lock, which affected privacy.
Steam room dirt
Another visitor reported sticky layers on the steam-room floor and was disappointed by its condition.
Couples access
One couple was told the jacuzzi and steam area could be shared, then found the facilities separated on arrival.
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The Bottom Line
Ciel Spa in Business Bay suits visitors looking for a massage-led break with more than just a treatment room. Reviews mention the couples gold package, fire and ice facial, full-body scrub and yoga, while the relaxation lounge, jacuzzi and steam facilities give you space to linger before or after an appointment. The strongest pattern is the treatment experience.
Guests describe therapists adjusting work to specific areas, delivering everything from deep-tissue and strong-pressure massages to gentler relaxation sessions. The atmosphere also gets regular praise, particularly the tranquil feel and striking 69th-floor views. Celebration visits can receive thoughtful touches such as a towel cake and treats.
There are important checks to make before booking. One recent review reported ants around the jacuzzi, unresponsive service and shower doors that did not lock; another found the steam-room floor dirty. Other visitors described the facilities as exceptionally clean, so upkeep appears inconsistent in the review record.
Couples should also confirm whether jacuzzi and steam access is shared, and ask about cancellation terms before paying in full: one emergency rescheduling request reportedly resulted in the booking being canceled with the full amount retained. Same-day appointments may be possible, but calling ahead is still sensible.