Deep Detail
Deep-cleaning teams have tackled everything from kitchen tiles and bathroom grout to walls, floors, fans and window sills.
City Maids
Hor Al Anz
City Maids is a residential house-cleaning service serving Hor Al Anz. Reviews highlight thorough deep cleaning, including neglected corners, kitchen tiles and bathroom grout, while supervised steam-cleaning visits can cover an apartment from ceiling to floor.
Reputation Score
4.7
★★★★★
285 ratings
Source: Google Maps
The Good Stuff
Supervised Visits
For a move-in deep clean, a supervisor guided the team, checked the apartment from ceiling to floor and listened to comments.
Fast Turnaround
One three-bedroom apartment, including a full kitchen clean-up, was completed within four hours.
Punctual Staff
Several reviews mention cleaners arriving on time, with one regular worker described as arriving on time or even before.
Instruction Following
Customers describe cleaners as attentive to instructions, including one who worked independently while following directions carefully.
Long-Term Consistency
Some customers have used the service for years and report consistent care, punctuality and attention to detail.
Tips for a Better Visit
Request Oversight. For a move-in or deep-clean booking, ask whether a supervisor will attend; one supervised visit covered the apartment from ceiling to floor.
Confirm Duration. Confirm the booked hours before the appointment, since one customer’s request to change four hours to three was refused.
Check Coverage. If you rely on regular visits, ask about holiday cover and replacement arrangements before travelling or scheduling around a return.
Inspect Handover. Allow time for a final walk-through and mention any small wrapping-up tasks before the team leaves.
Share Instructions. Give clear instructions at the start; reviews specifically praise cleaners who listen and follow directions carefully.
Plan the visit
Practical details
Deira - Office Number 210, RKM Building - 28th St
Hor Al Anz - Deira, Dubai
Popular Mentions
Steam machine
A move-in deep-clean review specifically mentions using a steam machine while a supervisor checked the work.
Ironing
Ironing is mentioned as part of the household help, with one customer praising the finished work as exceptionally precise.
Common Concerns
Limited Flexibility
A customer’s request to shorten a booking from four hours to three was refused with no flexibility.
Cancellation Risk
One long-term customer said a service was cancelled shortly before returning from abroad, with no replacement or suggested solution.
Escalation Issues
A customer who requested a supervisor or manager said escalation was unavailable and later felt pressured to remove the review.
Final Details
One otherwise satisfied customer felt a few small wrapping-up tasks could have been handled better.
DXB
LOCAL
LOCAL
The Bottom Line
City Maids is a residential cleaning service serving Hor Al Anz, with reviews focused on home visits rather than a walk-in experience. You can book routine cleaning or a more intensive deep clean; customers have described teams leaving apartments neat, fresh and spotless, including a two-bedroom unfurnished flat where walls, floors, ceiling fans, window sills, kitchen tiles and bathroom grout were all addressed. Move-in cleaning is a notable use case.
One team arrived with a supervisor and worked through the apartment from ceiling to floor using a steam machine, while taking comments positively and continuing to refine the result. Another review says a three-bedroom apartment and full kitchen clean-up were completed within four hours, so the service can be quick as well as detailed, though timing will depend on the job. The feedback is strongest on cleanliness, punctuality, careful instruction-following and respectful behaviour.
Several customers mention returning to the company for years, and some praise regular cleaners for maintaining a steady standard. Ironing is also mentioned as part of household help. There are management cautions.
A customer reported no flexibility when asking to reduce a booking from four hours to three, while another said a regular visit was cancelled during a holiday period without a replacement. Confirm hours and backup arrangements in advance, and leave time for a final check of small closing tasks.