Large rooms
Many guests describe the studios and one-bedroom apartments as unusually spacious, including rooms with views.
City Stay Grand Hotel Apartments
Al Barsha
City Stay Grand Hotel Apartments is a spacious, practical hotel-apartment stay in Al Barsha, with some rooms featuring kitchens. Its location near Mall of the Emirates, restaurants, supermarkets and a metro station is the clearest reason to consider it.
Reputation Score
3.7
★★★★☆
418 ratings
Source: Google Maps
The Good Stuff
Useful location
Mall of the Emirates, supermarkets, restaurants and the metro are all described as close by.
Kitchen facilities
Apartment kitchens can include a refrigerator, microwave and hot plate, making simple self-catering practical.
Helpful housekeeping
Several reviews praise the cleaning and room-service teams for being friendly, quick and cooperative.
Guest parking
Dedicated parking is available for guests, which is useful for longer apartment stays.
Baby crib
A baby crib was reported as available without an extra charge.
Tips for a Better Visit
Request keys. If two people are staying, request a second physical key card at check-in; one review says the room has no power without it.
Inspect first. Check the room, bathroom and kitchen on arrival for pests, odours and maintenance problems before unpacking.
Confirm visitors. Ask about the visitor policy before booking: guests report that visitors cannot go up to rooms and may only meet in the lobby.
Clarify charges. Confirm any check-in deposit or fee in writing; one guest was told AED 150 would be refunded, then was told it was a fee.
Test appliances. If you need the apartment facilities, test them early: reviews mention outdated appliances and a washing machine that did not work.
Plan the visit
Practical details
Al Barsha 1, Near Mall Of Emirates
Al Barsha First - Al Barsha, Dubai
Common Concerns
Pest reports
Multiple guests report cockroaches, while one described bed bugs and an itchy rash after the stay.
Dated condition
Reviews describe old furniture, worn interiors, broken appliances and a property needing refurbishment.
Flooding showers
Short shower curtains and small enclosures have reportedly left bathroom floors flooded after bathing.
Reception inconsistency
Front-desk experiences vary sharply, with complaints about rudeness, rigid rules and poor communication.
Cooling problems
Some guests report weak or dusty air conditioning, including rooms where the AC was not properly repaired.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 200
airport transfer
“Furthermore, they refused to offer a complimentary airport transfer despite the long stay, asking for an additional AED 200”Google review · January 2026
almost $45
one-night stay
“The first impression was unexpensive I paid almost $45 for one night”Google review · July 2022
DXB
LOCAL
LOCAL
The Bottom Line
City Stay Grand Hotel Apartments is a large-room hotel apartment in Al Barsha, where guests can book studios or one-bedroom accommodation and, in some rooms, cook using a refrigerator, microwave and hot plate. Mall of the Emirates is about a four-minute walk away, with restaurants, supermarkets and a metro station nearby. Dedicated guest parking and baby cribs have also been mentioned.
The main appeal is space and location rather than a polished, modern finish. Some longer-stay guests found the rooms comfortable, the kitchens useful and the cleaning team friendly. Others reported old furniture, musty smells, broken appliances, mould, missing toiletries and inconsistent housekeeping.
Pest complaints are the most serious caution: reviews mention cockroaches in kitchens and rooms, and one guest reported bed bugs. Bathrooms deserve a close check. Short shower curtains and small enclosures have reportedly caused repeated flooding, while other reviews mention weak hot water and poor drainage.
Air-conditioning performance also appears inconsistent. Front-desk service is uneven, and the no-visitors rule matters if friends or family may visit. Confirm that policy, cancellation terms and any check-in fee before arrival, and request a physical second key card if sharing the room.
Online booking has been described as better value than some direct rates.