Fast support
Messages and phone calls are handled quickly, with support available when problems arise during a rental or activity.
City Tour Abu Dhabi
Business Bay
City Tour Abu Dhabi is a sightseeing and activity-booking agency in Business Bay, with reviews covering car hire alongside experiences such as desert buggy tours and yacht trips. Visitors seem to value the quick communication, organised bookings and support when plans or vehicles need sorting.
Reputation Score
5.0
★★★★★
103 ratings
Source: Google Maps
The Good Stuff
Vehicle condition
Customers describe the cars as clean, spotless and matching their pictures, including a Mustang and an RS3.
Hotel delivery
Car delivery and collection can be arranged directly at a hotel or another preferred address in Dubai.
Desert outings
The desert buggy experience included a clean camp with French-speaking staff, which one reviewer found unusual in Dubai.
Yacht package
A yacht trip included swimming, a meal and sightseeing, while another review mentions a comfortable yacht with food on board.
Activity variety
Reviews cover jet skiing, quad biking, buggy tours, scuba diving and vehicle rental, making it useful for combining bookings.
Family friendly
One desert venue had a pool table, foosball, barbecue and a children's play area after the ride.
Helpful advice
The agency is praised for suggesting activities and giving advice about making the most of a Dubai stay.
Tips for a Better Visit
Check availability. Confirm the exact vehicle is available before booking; one RS3 reservation had to be sourced through another provider.
Request delivery. Ask whether hotel delivery suits your booking, as one customer received an RS3 directly at the hotel.
Clarify details. Ask for a full activity explanation before booking; a buggy-tour review specifically praised the detailed information provided.
Plan families. For a family desert outing, check whether your package uses the venue with children's play space and table games.
Ask about support. If renting a car, confirm how to reach the team during your stay; reviews mention quick intervention when problems occur.
Compare packages. Ask what is included in yacht or desert packages, since reviews mention meals and entertainment alongside the main activity.
Plan the visit
Practical details
57PH+4M Dubai 7 - Al Asayel St
Business Bay - Bay Square, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Deposit risk
One reviewer said an unavailable RS3 was sourced through another provider who did not return the deposit, requiring the agency to refund it.
DXB
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The Bottom Line
City Tour Abu Dhabi, based in Business Bay, is presented in these reviews as more than a sightseeing booking desk. Customers use it for car rental as well as desert buggy and quad-bike outings, jet-ski sessions and yacht trips. The strongest recurring reason to consider it is communication: reviewers describe quick replies, detailed explanations and help when a vehicle or booking needs attention.
The activity details are unusually concrete. A desert buggy outing included a clean camp with French-speaking staff, while a longer quad-bike experience ended with a meal, barbecue, pool table, foosball and a children’s play area. Yacht customers mention swimming, scenic stops, a meal on board and a relaxed setting.
That makes the agency worth considering if you want to arrange transport and activities together rather than coordinate everything separately. Car renters report clean vehicles, cars matching their pictures and hotel delivery, including an RS3 delivered directly to a hotel. There is one important caution: an RS3 was unavailable in one case, and the substitute provider reportedly kept the deposit; the agency later refunded it.
Confirm availability, deposit terms and who supplies the vehicle before paying. No customer reviews provide clear prices, so ask for a current quote and package inclusions.