Careful packing
Teams pack at customers’ homes, wrap fragile goods and protect furniture; one UK move included bubble-wrapped tables, televisions and electrical items.
CityBox Cargo Movers LLC - Shipping Company in Dubai | Freight Forwarding in UAE
Nad Al Sheba
CityBox Cargo Movers LLC is a Nad Al Sheba logistics service for packing, moving and shipping personal belongings within the UAE and overseas. Reviews especially highlight careful home packing and door-to-door international deliveries to destinations including Canada, the UK, Spain and the USA.
Reputation Score
4.8
★★★★★
221 ratings
Source: Google Maps
The Good Stuff
Door delivery
Several reviews describe overseas shipments arriving at the recipient’s home, including four boxes delivered to an Edmonton door on day 13.
Fast responses
Customers commonly report prompt replies to questions and updates during the shipment, including continued answers after delivery.
Safe handling
Reviews include eight boxes arriving without a scratch and household shipments reaching Canada, Mumbai and the UK without damage.
Home moving
For UAE relocations, reviewers describe teams dismantling furniture, packing everything and reassembling it in one day.
Storage flexibility
One customer said expensive items were stored for more than six months without a lost item and at a small additional charge.
Clear pricing
Some customers describe the quoted pricing as transparent, reasonable and free of hidden costs, though this is not consistent across every review.
Tips for a Better Visit
Confirm customs. Before paying, ask exactly which taxes, duties and customs documents are included in door-to-door service.
Clarify timing. Get the estimated delivery date in writing; reported transit times range from under a week to 64 days.
Request updates. For international consignments, agree on update frequency and what happens if tracking stops moving.
Ask pickup. If you cannot visit the office, ask whether home pickup and on-site packing are available; one customer used both.
Inventory items. Create and keep a detailed inventory before handover, particularly for new or valuable belongings, to help check delivery.
Plan the visit
Practical details
Shop 16-B, Sajaya No.7
Nad Al Sheba - Nad Al Sheba 3, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Airfreight cargo shipment
One reviewer booked an airfreight shipment from Dubai to Toronto and described the process from consultation through delivery as smooth.
Packaging
Home packing is a recurring part of the service, with reviewers praising careful wrapping and protection of personal belongings.
Common Concerns
Severe delays
One Bangalore shipment booked in March 2024 had still not arrived by February 2025, despite repeated follow-ups.
Customs charges
A Germany-bound door-to-door shipment led to an unexpected 44 EUR payment for taxes and duties after DHL requested customs clarification.
Missing items
A Dubai-to-Calgary delivery reportedly arrived with several new items missing, followed by an unsatisfactory reimbursement response.
Tracking gaps
One customer said the tracking number showed no meaningful updates and follow-ups were ignored for more than a month.
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The Bottom Line
CityBox Cargo Movers LLC in Nad Al Sheba handles personal moves and cargo shipments from Dubai to destinations such as the UK, Canada, India, Spain, Germany and the USA. You can book home packing, furniture moving, airfreight or door-to-door delivery. The strongest pattern in the reviews is careful handling: customers describe bubble-wrapped furniture and fragile goods, eight boxes arriving without a scratch, and household items reaching their destination intact.
Communication is another reason people choose the company. Many reviewers mention quick answers, shipment updates and help with documentation, while UAE moves from Sharjah to Abu Dhabi were completed with dismantling, packing and reassembly in a single day. Some international deliveries were impressively quick, including one to Edmonton on the 13th day and another UK parcel in less than a week.
Pricing is described by some customers as reasonable or transparent, but do not treat that as a guaranteed quote. There are important exceptions. Reviews also report a shipment delayed for nearly a year, a 64-day journey to India, missing items in Calgary, weak tracking updates and an unexpected 44 EUR in taxes and duties after customs questions.
Before booking, confirm the delivery timeline, inventory, tracking arrangements and whether duties are included in writing.