Business Bay location
A central base with convenient access to Downtown, major roads, restaurants and shopping.
Citymax Hotel Business Bay
Business Bay
Citymax Hotel Business Bay is a streamlined hotel with compact rooms and dining on site. Reviewers highlight the convenient Business Bay location, dependable housekeeping and restaurants including Sizzling Wok and The Brew House.
Reputation Score
4.4
★★★★☆
3,460 ratings
Source: Google Maps
The Good Stuff
Housekeeping
Housekeeping is often punctual and thorough, with rooms described as spotless and well maintained.
Dining options
Reviewers enjoyed the food and service at both hotel restaurants, including tasty dishes and kind service.
Event service
A conference booking was praised for well-planned breaks, lunch, lighting and sound from start to finish.
Good value
Several guests found the hotel comfortable and well located for its price, despite basic rooms.
Tips for a Better Visit
Confirm pool. Ask about pool availability before booking; multiple guests arrived to find it under maintenance despite seeing pool photos.
Check parking. If arriving by car, confirm parking first: spaces are narrow and parking is subject to availability.
Request quiet room. Ask for a room away from Al Khail Road and construction areas if you are sensitive to nighttime noise.
Book taxis. During morning rush hour, arrange a taxi through Careem rather than relying on one stopping outside.
Allow check-in time. For group arrivals, allow extra time: one party reported that some rooms took two hours to become ready.
Plan the visit
Practical details
57HG+RR - Al Amal Street - 2 Al Khaleej Al Tejari 2 St - opposite Safeer Tower - 2
Business Bay, Dubai
Popular Mentions
Sizzling Wok
Sizzling Wok is specifically mentioned among the hotel's restaurants by a guest who praised the food and housekeeping.
The Brew House
The Brew House is the ground-floor pub highlighted for its cheerful crew and customer service.
Breakfast
Breakfast is described as good with a varied selection, though other guests found it repetitive.
Common Concerns
Pool closure
The swimming pool was closed for maintenance, and several guests felt this was not clearly communicated before arrival.
Front desk
Reception service was inconsistent, with reports of delayed responses, unwelcoming interactions and difficult check-in handling.
Parking limits
On-site parking was described as limited and extremely narrow, with nearby parking difficult to find.
Room noise
Guests reported noise from Al Khail Road, construction, cleaning and banging between rooms.
Room upkeep
Some rooms were described as tired or untidy, with complaints about stains, incomplete amenities and compact bathrooms.
DXB
LOCAL
LOCAL
The Bottom Line
Citymax Hotel Business Bay is a practical Business Bay base for travellers who value location and reasonable rates over elaborate rooms. You can stay in a compact room, eat at the hotel restaurants, order room service or book space for a conference. Reviews specifically mention Sizzling Wok, The Brew House and well-managed event catering.
Housekeeping is one of the more reliable parts of the stay. Guests describe rooms as spotless, and the security team is praised for being attentive and kind. The location also makes trips towards Downtown and the Burj Khalifa convenient; one reviewer reported a taxi fare of about 12 AED to Burj Khalifa, though that is an external transport cost rather than a hotel price.
The experience at reception is less consistent. Some guests report smooth, helpful check-in and even flexible late checkout, while others faced rooms not being ready, unanswered calls or an unfriendly manner. Room quality varies too: complaints include tired furniture, weak noise insulation, compact wet bathrooms and incomplete toiletries.
Breakfast is generally liked, but some guests found the selection repetitive or limited. Check whether the pool is open before booking, and confirm adjacent rooms and parking in advance. Parking can be narrow and limited, while rooms facing Al Khail Road may be noisy.