Interactive Mixing
Ice cream and toppings are mixed on a cold stone, with juggling and tossing that add a playful element for children and adults.
Cold Stone Creamery Burjuman
Al Mankhool
Cold Stone Creamery Burjuman is an ice cream shop in Al Mankhool where you can customise a creation on a frozen granite slab. Reviews point to thick shakes and ice cream cakes, while the scoop-tossing preparation gives visits a playful, family-friendly edge.
Reputation Score
4.4
★★★★☆
194 ratings
Source: Google Maps
The Good Stuff
Custom Combinations
You can mix favourite flavours and toppings, making it easy to build a personalised dessert rather than choosing only a preset scoop.
Creamy Ice Cream
Several reviews describe the ice cream as fresh, creamy and flavourful, with toppings mixed through rather than simply placed on top.
Cake Selection
Ice cream cakes are a recurring favourite, including a vanilla-and-brownie cake with sparkles that one reviewer found easy to serve for birthdays.
Chocolate Choices
Chocolate fans have substantial options, including Chocolate Devotion with chocolate ice cream, brownie, chocolate chips and fudge.
Family Atmosphere
The catch-the-ice-cream game and energetic preparation make this more entertaining than a routine mall dessert stop.
Tips for a Better Visit
Add Ice Pack. For delivery, repeat the ice-pack request clearly and check the order on arrival; one customer reported melted ice cream after the request was missed.
Check Orders. For online orders, count every item and confirm custom requests such as less syrup or crushed pecans before accepting the delivery.
Sample Flavours. If you are undecided, ask to taste options while narrowing down your choice; a reviewer said staff allowed this.
Avoid Queues. Consider visiting outside busy periods if you dislike waiting, as one review mentioned guests waiting in the queue.
Use Points. If you collect Smiles points, ask about using them when paying; one reviewer specifically noted that the outlet accepts them.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd
Al Mankhool, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Founder’s Favorite
A highly indulgent signature combination featuring ice cream, pecans, brownie, caramel and fudge.
Premium Small shake (Pista Flavor)
A pistachio shake that customers expect to be thick and filled with pistachio pieces.
Lotus Sensation
A flavour-of-the-month choice described as creamy and mellow rather than overly sweet.
Coffee Lover's ice-cream waffle
A signature waffle-based ice cream dessert mentioned alongside plain mango ice cream.
Dark chocolate cake
A cake option enjoyed alongside an ice cream order.
Common Concerns
Delivery Errors
Repeated online orders reportedly missed ice packs, ignored custom instructions and once delivered one ice cream instead of two.
Shake Inconsistency
One Premium Small pistachio shake was described as watery, with too much milk and too few pistachio pieces.
Order Pressure
One family reported that a staff member appeared irritated while children were still deciding what to order.
Billing Dispute
A customer reported being charged AED 57 for a Mud Pie Mojo with one waffle-cone add-on and receiving neither a receipt nor the correct change initially.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
10AED
Cake ready mix ice cream
“We had the cake ready mix ice cream which was for 10AED as part of the Dubai Food Festival and it was good”Google review · May 2024
24aed + 4aed (add-on)
Mud Pie Mojo in a “love it” size with waffle cone add-on
“We bought a mud pie mojo in a “love it” size with a waffle cone add-on which costs 24aed + 4aed (add-on)”Google review · April 2026
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The Bottom Line
Cold Stone Creamery Burjuman is a customisable ice cream stop in Al Mankhool, built around mixing flavours and toppings on a frozen granite slab. The preparation can include tossing and juggling scoops, so it feels more like a small dessert performance than a simple scoop-and-go counter. Families, especially those with children, seem to enjoy that element.
The menu reaches beyond standard cups and cones. Reviews mention thick shakes, ice cream cakes, sorbets and mix-and-match creations. Chocolate Devotion combines chocolate ice cream with brownie, chocolate chips and fudge, while Founder’s Favorite brings together vanilla or sweet cream ice cream with brownie, pecans, caramel and fudge.
A reviewer also praised a dark chocolate cake, and another found the Coffee Lover’s ice-cream waffle worthwhile. Service is often described as patient, welcoming and helpful when customers are choosing flavours, though the experience is not perfectly consistent. One pistachio shake was criticised as watery and under-filled with pistachio pieces, and a family reported repeated delivery mistakes, including missing ice packs and ignored instructions.
For delivery, check the item count, custom requests and cooling before accepting the order. At the counter, sampling flavours may help if the choices feel overwhelming.