Quick maintenance
One resident praised the maintenance team for responding quickly to unit concerns, with only a long-running lobby access fault still open.
Colliers MENA
Al Quoz
Colliers MENA is a real estate agency in Al Quoz handling rentals, property management and valuation work. Reviews show some strong individual experiences with commercial leasing, apartment handovers and investment guidance, but service can vary sharply by team and process.
Reputation Score
3.5
★★★★☆
110 ratings
Source: Google Maps
The Good Stuff
Commercial leasing
A commercial-space rental review credits the agent’s responsiveness, professionalism and negotiation skills with securing better terms.
Rental matching
One renter said the team understood their needs, found a suitable unit quickly and kept communication proactive through the process.
Smooth renewals
A renewal customer described the process as transparent, helpful and straightforward.
Investment guidance
A property buyer said the team carefully explained the purchase process and provided advice that was independently backed up.
Tips for a Better Visit
Confirm timelines. Before paying a deposit, get the maintenance start date in writing and follow up if the promised 10 days pass without work.
Document condition. Record the apartment’s condition at move-in, especially cleanliness, bugs and AC, as one tenant reported costly cleaning problems.
Plan deposits. Allow extra time for the security-deposit process and request a written breakdown before vacating or immediately afterwards.
Verify valuation. Confirm the appointment and check comparable nearby sales, since one customer disputed a valuation against an identical 3.1 million sale.
Use writing. Keep requests and follow-ups in writing, particularly for rent changes, because one request received no response until the customer chased it.
Avoid weekends. For urgent pest-control issues, do not assume weekend support is available; a review says critical weekend assistance was not provided.
Plan the visit
Practical details
The Curve - 4th St
Al Qouz Third - Al Quoz, Dubai
| Mon | 8:30 AM – 5:30 PM |
| Tue | 8:30 AM – 5:30 PM |
| Wed | 8:30 AM – 5:30 PM |
| Thu | 8:30 AM – 5:30 PM |
| Fri | 8:30 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
property management
Customers use Colliers for ongoing building and tenancy management, though reviews are sharply divided on response times and follow-through.
valuation
The valuation service receives both strong professional praise and serious complaints about delays and disputed figures.
hospitality team
Colliers’ hospitality team is mentioned for research-backed recommendations and strategic advice on hotel-business projects.
Common Concerns
Slow responses
Several reviews describe unanswered calls and emails, delayed follow-ups and complaints that remain unresolved for weeks or months.
Maintenance delays
Reported problems include maintenance promised 10 days after deposit but not started, plus a sewage leak left unresolved for over a month.
Deposit delays
Tenants report waiting more than a month, or even two months, for deposits and sometimes receiving no official breakdown.
Valuation concerns
Reviews allege delayed appointments and inaccurate figures, including a townhouse valuation of 2.85 million beside an identical 3.1 million sale.
Poor handovers
One tenant moved into a dirty apartment with bugs, kitchen residue and poor AC, then received no reimbursement response for cleaning costs.
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The Bottom Line
Colliers MENA is a real estate agency in Al Quoz where you can arrange apartment or commercial-space rentals, use property management, and request valuation work. Reviews also mention property purchases and hospitality consultancy. The strongest experiences are highly personal: customers describe quick unit matching, smooth renewals, careful purchase guidance and effective commercial lease negotiation.
The main caution is inconsistency. Some residents praise prompt maintenance and well-run buildings, while others report unanswered calls, poor follow-through and maintenance promises that were not met. Complaints include a sewage leak left unresolved for over a month, pest-control requests ignored, and a dirty move-in with bugs, kitchen residue and poor AC.
Moving out can require patience. Several customers describe waiting more than a month for a security deposit, with one reporting a two-month delay and disputed calculations. If you are commissioning a valuation, confirm the appointment and review comparable sales carefully: one customer paid 2625 Aed and challenged the resulting figure against a nearby identical property.
Before signing or paying a deposit, keep timelines, condition reports, repair commitments and reimbursement requests in writing. The reviews suggest that the right individual contact can make the experience smooth, but you should not rely on verbal assurances alone.