Smooth transfers
Some customers describe property transfers as seamless, efficient and well coordinated from the first day.
Colliers - Rolex Tower
DIFC
Colliers is a property management company serving owners, tenants and property seekers in DIFC. Reviews describe help with leasing, property transfers, NOCs and move-in or move-out processes, though experiences vary sharply between smooth transactions and difficult maintenance or deposit disputes.
Reputation Score
2.7
★★★☆☆
156 ratings
Source: Google Maps
The Good Stuff
Fast NOCs
One emergency NOC request was handled proactively, allowing a transfer to be completed the next day.
Move-out help
A two-year tenant reported a smooth move-out transaction with assistance from the management team.
Professional service
Some reviews describe the team as knowledgeable, courteous and professional throughout a tenancy.
Tips for a Better Visit
Document damage. Photograph every crack and mark before moving in; one tenant specifically warned that minor wear was deducted from the deposit.
Confirm documents. Ask for the signed tenancy agreement promptly rather than relying on repeated follow-ups after moving in.
Clarify charges. Request a written breakdown of administration, renewal, painting and cleaning charges before signing or leaving.
Know escalation. If a rent or deposit dispute remains unresolved, one reviewer found the RERA process effective for protecting payments.
Plan the visit
Practical details
Rolex Tower - 3rd Floor - Sheikh Zayed Rd
Trade Center Second - DIFC, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Deposit delays
Several tenants report long waits for security-deposit refunds, with deductions cited for painting, cleaning or minor wear.
Poor maintenance
Repeated complaints include ignored repairs, including an AC problem that one tenant said took two months to fix.
Slow replies
Some customers say emails and calls go unanswered for days, weeks or even months, making renewals and repairs stressful.
Extra fees
Reviews question high administration and renewal charges, including a reported 735 dhs fee on a parking rental.
Painting deductions
Tenants report painting charges being deducted at move-out, including a claimed 1,900 dhs charge after one year.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
735 dhs
admin fees
“1,900 dhs and you charged me 735 dhs for admin fees??????? Its unjustifiable and disgraceful tbh”Google review · May 2023
DXB
LOCAL
LOCAL
The Bottom Line
Colliers is a property management company in DIFC, with reviews covering leasing, property transfers, NOCs, maintenance and tenancy administration. The strongest positive experiences are process-based: customers describe a seamless transfer, a next-day NOC-led move and a smooth move-out transaction. Some also found the team professional and helpful during ordinary tenancy requests.
The picture becomes much less consistent after the contract is signed. Multiple tenants describe unanswered calls and emails, delayed renewals and repairs that remained unresolved for weeks or months. AC problems feature repeatedly, including one report of a two-month delay and another describing an AC leak that was attended to ten times without being fixed.
Security deposits are the biggest caution. Reviews mention waiting five months or longer for refunds, as well as deductions for painting, deep cleaning, pest control and minor wear. Fees also deserve careful checking: one customer reported 735 dhs in administration fees on a parking rental, while another cited AED 700 in renewal administration fees.
Before committing, photograph every mark at move-in, obtain the tenancy agreement, and keep written records of complaints, payments and the final inspection. If a dispute escalates, a reviewer specifically recommended the RERA court process.