Large rooms
Several guests describe the rooms as spacious, including one king suite with a huge living area and two bathrooms.
Connaught Palace Hotel Dubai
Deira
Connaught Palace Hotel Dubai is a Deira stay known in reviews for spacious rooms, cooperative service and a convenient city location near shopping and dining. It also attracts event bookings for its large Amal Ballroom and banquet facilities.
Reputation Score
4.1
★★★★☆
1,072 ratings
Source: Google Maps
The Good Stuff
Central location
Guests value the convenient location for getting around Dubai, shopping and finding nearby restaurants.
Event venue
The Amal Ballroom is described as elegant, spacious and well set up, with event food and coordination receiving strong praise.
Helpful service
Many recent stays mention friendly, attentive staff who helped guests during stressful travel disruptions and everyday requests.
Good breakfast
Breakfast is praised by several guests, with one calling it among the best they had experienced in the UAE.
Tips for a Better Visit
Check breakfast. Confirm the buffet hours and current breakfast setup before paying; one guest said no buffet was available before the stated closing time.
Inspect room. Check the door card, kettle, bathroom plumbing and bedding as soon as you arrive, since several reviews report faults in these areas.
Clarify lounge bills. Ask for the prices before ordering drinks or sheesha in the lounge; reviewers describe expensive orders and unexpectedly high bills.
Confirm event terms. For weddings or other events, get refund rules and every additional charge in writing before paying a token deposit.
Ask about parking. If you are driving or bringing guests, confirm parking availability and fees in advance; one tourism-company reviewer reported being charged for parking.
Check visitor rules. If friends or family will visit your room, ask reception about access conditions beforehand; one review reports a 100 AED per-person requirement.
Plan the visit
Practical details
818 Police Station Barracks - near Al Muraqqabat
Al Muraqqabat - Deira, Dubai
Popular Mentions
Piano Lounge
Guests mention the Piano Lounge for birthday surprises, elegant decor, food, drinks and a quiet atmosphere.
Coffee piano
One review describes the coffee piano as a colourful, relaxing spot where drinks were served artistically with fresh fruit.
Breakfast buffet
Breakfast is a notable part of the stay, though reviews differ between praise and complaints about selection and availability.
Common Concerns
Room upkeep
Some guests reported stained sheets, faulty appliances, broken drawers and plumbing problems, despite finding the rooms spacious.
Access failures
Repeated room-card failures were a major frustration for some guests, requiring reprogramming whenever they returned.
Service inconsistency
Reviews range from warm, professional assistance to complaints about curt reception interactions and unhelpful management.
Lounge pricing
Two reviews warn about unexpectedly expensive drinks and sheesha at a hotel lounge, including alleged social-media approaches.
Breakfast quality
One week-long stay described a limited buffet with mostly white bread and Indian dishes, while another guest found the room breakfast terrible.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
80 aed
500ml water
“500ml water charge for 80 aed”Google review · February 2025
100 AED per person
visitors upstairs
“When we called the manager and explained everything, the receptionist still refused, claiming we could only bring guests upstairs if we paid 100 AED per person”Google review · December 2024
DXB
LOCAL
LOCAL
The Bottom Line
Connaught Palace Hotel Dubai is a Deira hotel with a split personality in its reviews. The main draw is practical: spacious rooms, a central location for shopping and dining, and staff who are often described as cooperative and welcoming. It is also used for celebrations and corporate-style gatherings, with the Amal Ballroom praised for its size, setup and event food.
For everyday stays, guests mention clean, comfortable rooms, a relaxing lobby and breakfast that some consider excellent. The Piano Lounge and coffee piano are also mentioned as places for drinks, music and special occasions. Event organisers, however, should treat booking terms carefully: one reviewer reported hidden charges and a disputed 3K token deposit after cancelling.
The biggest caution is consistency. Recent complaints include failed room cards, dirty or stained bedding, faulty kettles, plumbing leaks, slow air conditioning and poor breakfast variety. Reception experiences also vary sharply, from thoughtful help during flight disruptions to reports of curt or confrontational handling.
Separate reviews warn that lounge drinks and sheesha can become unexpectedly expensive; ask for prices before ordering. Drivers should confirm parking arrangements, and anyone booking breakfast or bringing visitors should verify the rules and fees in advance.