Motorbike Shipping
Edhu and the team helped ship a personal motorbike from the UAE to Africa, with the reviewer describing them as professional and helpful.
Consolidated Shipping Services Group Corporate Office
Dubai Industrial City
Consolidated Shipping Services Group is a freight-forwarding and logistics service in Dubai Industrial City, handling shipments by sea, land and air. Reviews point to useful experience with personal motorbike shipping and resolving export paperwork, though communication and charges can be inconsistent.
Reputation Score
4.0
★★★★☆
150 ratings
Source: Google Maps
The Good Stuff
Paperwork Help
A UAE-to-India shipment had an export-paperwork issue that the CSS team resolved quickly.
Port Clearance
One customer received the shipment within the delivery time and praised the port agent’s help with document clearance.
Oversize Cargo
A review specifically credits CSS with handling out-of-gauge cargoes and completing the service on time.
Timely Delivery
Some customers report efficient international shipping, including a UAE-to-Morocco shipment that arrived on time without surprises.
Tips for a Better Visit
Clarify Fees. Ask for a complete written fee breakdown before booking; one review warns of hidden charges that nearly quadrupled the invoice.
Track Updates. Agree on update timings and follow up early, since delayed communication was linked to storage charges on one shipment.
Confirm Contacts. Get a direct escalation contact before urgent clearance; one customer reported unanswered calls and a perpetually busy line.
Check Documents. Ask which export documents are required and who will handle them, as paperwork caused an issue on a UAE-to-India shipment.
Discuss Packing. For long-distance shipments, confirm packing and palletising arrangements in writing; one Canada shipment was reportedly not prepared properly.
Verify Timings. Check operating hours through a confirmed channel rather than relying on a phone call; one Ramadan-timing enquiry went unanswered.
Plan the visit
Practical details
Close to JAFZA - Gate 4 Street 402 - opposite LOB 8
Mena Jabal Ali - Jebel Ali Freezone, Dubai
| Mon | 8:30 AM – 5:30 PM |
| Tue | 8:30 AM – 5:30 PM |
| Wed | 8:30 AM – 5:30 PM |
| Thu | 8:30 AM – 5:30 PM |
| Fri | 8:30 AM – 5:30 PM |
| Sat | 8:30 AM – 1:00 PM |
| Sun | Closed |
Common Concerns
Slow Updates
Delayed communication and shipment updates contributed to clearance problems and additional storage charges.
Unclear Emails
One customer found the email communication unclear and insufficiently responsive, making coordination difficult.
Hard To Reach
Customers report unanswered calls and busy ringtones, with urgent responses sometimes arriving after storage charges accrue.
Extra Charges
Reviews allege inflated or hidden charges, including one account that reportedly rose to almost four times competing quotes.
Staff Attitude
Several reviews describe rude, uncultured or unprofessional behaviour toward customers.
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The Bottom Line
Consolidated Shipping Services Group is a freight-forwarding company in Dubai Industrial City for sea, land and air shipments. The reviews show it handling practical, sometimes specialised jobs: a personal motorbike shipped from the UAE to Africa, out-of-gauge cargo, and international consignments to destinations including India, Morocco and Canada. There are some strong service examples.
A UAE-to-India export-paperwork issue was resolved quickly, while another customer received a Morocco shipment on time with no surprises. A port agent was also praised for helping with document clearance. Those details make CSS worth considering when your shipment needs hands-on coordination rather than a simple parcel drop-off.
The experience is not consistent, however. Multiple customers describe slow replies, unanswered calls and unclear emails. One recent shipment suffered communication delays that affected clearance and led to storage charges.
Other reviews mention inflated or hidden fees, including a claim that the final invoice reached almost four times the cost of other companies. Staff attitude is another recurring concern. Before booking, get a written all-in quotation, confirm who owns the export paperwork, and agree how shipment updates will be provided.
If sending valuable, oversized or long-distance cargo, ask specifically about packing, palletising, clearance and storage liability.